Immediate hiring O2C Associate - ITPL(Whitefield)

Job description

**Job description** **Accounts Receivable, O2C, AR** - Must have good knowledge in working on MS office applications. - Role of Billing for global customers - Reporting actual Billing against monthly targets - Quality review of Billing process - Follow up through mails and calls - Escalation of issues to Stake holders. - Should be able to solve & help customers and business teams in case of queries related to their invoices - Research and analyse the disputes/deductions in ERP - Follow-up with various departments to get supporting documents/info for dispute/deductions resolution - Ability to monitor and maintain assigned accounts for receivable reaching prescribed collection status and do so in a timely efficient manner - Investigate and escalate, if necessary, customer claims of improper billing, billing disputes, other responsible parties, etc., - Deliver quality customer service by researching and responding to all internal/external stakeholders inquiries quickly, effectively and professionally - Excellent written & verbal communication, - Should have a good attitude to learn and be committed - Exposure in SAP/S4HANA will be added plus point **Essential Requirement:** - Commerce and accounting background - Ability to analyse the past due receivables - 1-3 Years of experience mainly in BPO. - Good Oral and Written communication skills - Experience in follow up through mails and calls - Worked on Billing/Cash App/Collections - AR process knowledge (Preferably End to End) - Experience in Excel as well as PowerPoint presentation. - Should be willing to work in shifts Good to have: - SAP/S4HANA experience - Operations review with client and management Interested candidates can share their updated resume at **Thrupthi.mb2@conduent.com**