Immediate Openings For Team Lead Collection process Hyderabad

Job description

- **4+ years in BPO with International Outbound Collection experience is preferred.** - **2+ years documented experience as Team Lead is required.** - **Experience into Outbound Collections background is added advantage.** - **Proficient in BPO metrics: Shrinkage, Attrition & AHT.** - **Strong understanding of key customer experience metrics: NPS, Repeat, Churn, Utilization & Occupancy** - **Shifts: Rotational Shifts / Rotational Week offs** **Note: Interested candidates can drop your resume to below email id.** **Email id: NandhiniA1@hexaware.com** **Contact Number: 7358342513**