Implementation Consultant - Workforce Management

Job description

**Job Summary:** We are hiring an Implementation Consultant to lead end-to-end Workforce Management (Time & Attendance) implementations for enterprise clients. This is a 100% client-facing role aligned to US EST time zone, combining responsibilities across functional consulting, project management (~70%), and system configuration. The role requires strong ownership, client engagement, and delivery excellence. **Key Responsibilities:** - Lead end-to-end Time & Attendance or HCM Implementation and migration projects, including discovery, design, configuration, testing, and deployment. - Conduct client workshops, gather business requirements, and translate them into system solutions. - Own ~70% of project management responsibilities including planning, tracking, and execution - Manage project timelines, deliverables, dashboards, and status reporting - Define and manage RACI matrix and escalation frameworks - Track project risks, issues, and dependencies proactively - Configure systems based on client specifications, including time rules, pay policies, schedules, and HCM workflows. - Collaborate with cross-functional teams including HR, Payroll, IT, and third-party vendors. - Manage data migration, validation, and integration with HRIS and payroll systems. - Design and execute test scenarios, User Acceptance Testing, and parallel runs - Provide training, change management, and post-go-live support to ensure successful adoption. - Support go-live activities, cutover planning, and hyper care stabilization - Participate in client calls across UK and US time zones, ensuring timely communication and issue resolution. - Stay current with HCM technologies and demonstrate a willingness to learn and adapt to new platforms. **Required Skills:** - 3–8 years of experience in HCM systems, with exposure to Time & Attendance, Core HR, Payroll, or Talent modules. - Strong client-facing and consultative skills; ability to lead discussions and influence decision-making. - Experience in project planning, reporting, and governance. - Solid understanding of HCM processes and compliance requirements. - Experience with system configuration, data migration, and UAT. - Excellent communication, presentation, and stakeholder management skills. - Willingness to transition to new platforms and work in US shifts. **Product Experience:** - WorkForce Software, UKG, SAP SuccessFactors Time, Workday Time Tracking - Oracle Time & Labor, Quinyx, Infor, Dayforce or similar platforms **Technical Skills:** - Basic SQL or JavaScript knowledge - Willingness to learn configuration and new platforms **Key Competencies:** - Client-first mindset with strong ownership - Ability to manage multiple responsibilities (Consulting + PM + Configuration) - Flexible, proactive, and solution-oriented approach - High learning agility and adaptability **What Makes This Role Unique:** - Hybrid role combining Consultant, Project Manager, and Configurator - High ownership with direct client impact - Opportunity to work on enterprise global WFM programs Strong career growth into Lead / Delivery roles