IN_Senior Associate_Salesforce Sales Cloud & Integration_GCC_Advisory_Gurgaon

Job description

**Line of Service** Advisory **Industry/Sector** Not Applicable **Specialism** Salesforce **Management Level** Senior Associate **Job Description & Summary** At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives. Those in Salesforce user experience at PwC will focus on providing consulting services for enhancing the user experience of various applications. You will analyse user needs, design intuitive and user-friendly interfaces, and offer guidance and support for improving the overall user experience. Working in this area, you will enable clients to optimise user engagement, increase user satisfaction, and achieve their strategic objectives. \\*Why PWC At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purpose-led and values-driven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more   about us . At PwC, we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firm’s growth. To enable this, we have zero tolerance for any discrimination and harassment based on the above considerations **Job Description & Summary:** We are looking for a   seasoned   Salesforce Sales Cloud & Integration   **Level:   Senior Associate**   **Location:   Gurgaon**   **LOS:   Advisory**   **Competency:   GCC**   **Skill:   Salesforce Sales Cloud & Integration**   **Job Position Title:**   Business Application Consulting - Salesforce User Experience - Senior Associate - CS - G   **Responsibilities:**       Design, configure, and implement Salesforce Sales Cloud solutions.      Gather and analyze business requirements and translate them into technical solutions.      Customize Salesforce using:    - Flows - Validation Rules - Approval Processes - Reports & Dashboards - Custom Objects & Fields   Implement Lead Management, Opportunity Management, Account & Contact Management processes.      Support Sales Cloud enhancements, data migration, and deployment activities.      Maintain data quality, security, profiles, permission sets, and sharing rules.     **Mandatory skill sets:**     -   Design and develop integrations between Salesforce and external systems. -   Work with: - REST APIs - SOAP APIs - Platform Events - Apex Web Services - Webhooks -   Implement middleware solutions using MuleSoft, Boomi, Informatica, Dell Boomi, or similar integration platforms. -   Troubleshoot integration failures, performance issues, and data synchronization challenges. -   Develop and maintain integration documentation and technical specifications **Preferred skill sets:**       Apex      SOQL/SOSL      Lightning Experience      Lightning Web Components (LWC)      Flow Builder      Salesforce Security Model     **Years of experience required:**             4   to   6   Years   **Education qualification:**     BE/ B.Tech /MBA /MCA       **Education** *(if blank, degree and/or field of study not specified)* Degrees/Field of Study required: Bachelor of Engineering, Bachelor of Technology, Master of Business Administration Degrees/Field of Study preferred: **Certifications** *(if blank, certifications not specified)* **Required Skills** Salesforce Lightning Web Components **Optional Skills** Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Communication, Creating Mock-Ups, Creativity, Customer Experience (CX) Strategy, Design for Usability, Design Review, Design Thinking, Digital Customer Experience, Embracing Change, Emotional Regulation, Empathy, Experience Design, Graphic Artistry, Human-Centered Design, Inclusion, Intellectual Curiosity, Interface Management, Iterative Design, Learning Agility, Optimism, Product Design {+ 17 more} **Desired Languages** *(If blank, desired languages not specified)* **Travel Requirements** Not Specified **Available for Work Visa Sponsorship?** No **Government Clearance Required?** No **Job Posting End Date** May 5, 2026