Infrastructure Quality & Test Lead

Job description

With more than 135 years of financial experience and over 24,000 partners, we serve the world s most sophisticated clients using leading technology and exceptional service. Job Overview: The Database SQM Infra Test Delivery Lead holds distinct responsibilities for ensuring the quality of infrastructure-related database initiatives and changes, including patching, upgrades, integrations, certifications, and emergency fixes. • Responsible for Infrastructure Test Strategy for Infra Changes and Projects • The lead is responsible for general project management elements like planning, execution, monitoring, testing, and project closure to embed quality delivery for infrastructure Engineering Operations projects • Primary expectation is to manage program demand intake, quality delivery, test planning, schedules, risks and issues, incident analysis. • Accountable to deliver estimate efforts, track financials, hold monthly meetings with Infra leadership and address failed changes incidents and identify do better opportunities. • Accountable to drive quality efficiencies and effectiveness using automated solutions for Database changes, testing life cycle and change process optimization • Provide feedback to stakeholders on Qualiweety Roadmap, including automation opportunities • Influence and communicate effectively with both technical non-technical audiences • Contribute to increasing automated testing capabilities to ensure success of infrastructure database projects or system changes Roles Responsibilities • Provide technical leadership and expertise within the infrastructure field to deliver quality programs and projects in-house and on-shore for Infrastructure database products and tools. • Responsible for Infrastructure test delivery for Database infrastructure changes and projects leveraging test automation and collaborating with application testers and IT leaders • Responsible for building and maintaining productive working relationship like planning, execution, monitoring, testing, and project closure to embed quality delivery for infrastructure management Operations projects • Analyze Database change schedules working with Engineering partners to drive test strategies and plan for developing testing coverage and scenarios. • Lead and manage quality delivery of Database change to avoid business impact, including handling incidents, defect, issues to resolution. • Accountable to drive quality efficiencies and effectiveness using automated solutions for Database changes, testing life cycle and change process optimization applying the ITIL process methodology and tools like ServiceNow • Responsible for defining Infra Test Delivery strategy, approach and execution for change requests. • Be accountable for the test coordination and mentor Infra Test Delivery Team and participate in interviews, induction, and training • Ensuring that the application teams adhere to the principles, guidelines and best practices of the Infra Test Delivery strategy as defined. • Build and maintain quality standards and ensure application teams deliver quality testing to validate infra changes by utilizing technical automated test assets and discipline. • Lead and manage Infra Test Delivery activities such as understanding infra change impacts, prep test plans, perform test execution, deliver test results metrics to key stakeholders • Accountable for performing root cause analysis for continuous change quality improvement to drive production stability in the infrastructure test delivery programs. • Be an escalation point for project and change deliver, issue and risk management and stakeholder communications • Serve as a team lead and plan required talent, capacity and growth to build a robust motivated delivery team • Excellent analytical and troubleshooting skills using the big picture understanding of core Infrastructure components and architecture • Lead the coordinate testing with the application teams and Infra change team during infrastructure changes and provide support throughout the resolution • Collaborate and present program status weekly and monthly cadence with Infrastructure leadership partners and executives Required Knowledge • Familiar with Automated Testing Types, Environments, Frameworks (Linear , Modular , Data-Driven..etc) • Solid understanding and some experience in various testing discipline concepts: functional testing, regression testing, smoke testing, non-functional requirement testing, and smoke testing • Test lifecycle experience in delivering high quality infrastructure changes with minimal impacts to applications (test planning, test scenario build, test execution, defect/issue management and test health metrics and status reporting) • Test management experience including soliciting requirements, producing test strategy, effort estimation and test schedules. • Good understanding of Computer Systems Architecture and Data Center Services and Operations. • Infrastructure Administration, Automation Concepts, Diagnostics and Troubleshooting. • COTS Products LifeCycle, Patching, Upgrades and Deployment into Environments (Dev/Test/UAT/Prod). • Concepts and Tools of Infrastructure Servers Virtualization, Middleware (Web Servers) ,Storage Management(NAS/SAN), Database Management (RDBMS/SQL,NOSQL), and Network LAN/WAN. • Monitoring, Alerting, and Scheduling Tools and Services (Control-M , Pandora , Splunk , Grafana..etce). • Service Levels Agreements (SLAs),Service Levels Objectives (SLOs),Service Level Indicators(SLIs). • Application of ITIL Service Management Concepts and Tools such as ServiceNow(Incident, Problem, Change, Release, CMDB etc.) • Familiarity of Agile Methodology Scrum/Kanban and project tracking tools like Azure Devops and Jira • Excel, PowerPoint, SharePoint, Service Now, Jira Required Skills • Good understanding of Database Patching, Upgrades, Security fixes, APIs, Integration, Protocols Frameworks • Familiarity with Database technologies su