Inside Sales Executive

Job description

What You’ll Be Doing • Own customer relationships and build long-term connections. • Handle inbound & outbound calls to identify and create business opportunities. • Understand customer needs and recommend the right Delhivery solutions. • Drive upselling & cross-selling across existing customers. • Focus on customer retention, engagement & overall experience. • Coordinate with internal teams to ensure quick resolution of customer queries. • Work towards sales, revenue, retention & engagement targets. • Keep track of leads, opportunities and customer information through CRM & sales tools. Who Are We Looking For? • 1–5 years of experience in Inside Sales / Telesales / Account Management / Customer Success / Relationship Management. • Freshers are welcome too! — if you have great communication skills and a genuine interest in sales. • Strong verbal & written communication. • Comfortable speaking with customers over calls. • Good relationship-building and customer-handling skills. • Target-oriented, proactive and hungry to learn. • Comfortable working in a fast-paced, high-growth environment. • Basic knowledge of MS Office / Google Workspace & CRM tools.