Inside Sales Specialist

Job description

**The Role** - Engage with inbound leads and prospective learners interested in health, nutrition, and wellness programs. - Manage the end-to-end admissions journey, from first interaction to enrolment. - Conduct structured, consultative conversations via phone and email to understand learner backgrounds, motivations, and goals. - Help learners assess program fit by clearly explaining curriculum intent, learning outcomes, time commitment, and delivery format. - Address questions and concerns thoughtfully, especially around relevance, applicability, and expectations. - Maintain accurate records of conversations, follow-ups, and outcomes in CRM and MIS systems. - Work closely with internal teams to ensure a smooth and positive learner experience. **Requirements** - 2-5 years of experience in inside sales, admissions counseling, customer advisory, or BPO roles (EdTech, Healthcare, Wellness, similar environments). - Strong verbal and written communication skills with the ability to explain complex ideas simply and accurately. - A consultative mindsetcomfortable listening, probing, and guiding rather than pushing. - Interest in or familiarity with health, nutrition, wellness, or lifestyle-related topics. - Comfort interacting with US-based learners and respecting longer decision cycles. - High attention to detail, follow-up discipline, and ownership of outcomes.