Insurance Manager

Job description

**Company Description** Aditya Birla Capital Ltd is a leading financial services company headquartered in Mumbai, India, offering a broad range of financial solutions to individuals and businesses. The organization is committed to creating an inclusive workplace where all team members can grow based on their qualifications, skills, and experience. Aditya Birla Capital provides equal employment opportunities and strictly prohibits discrimination or harassment based on any protected characteristic, including race, color, religion, ethnicity, age, gender, or disability. Diversity, Equity, and Inclusion (DEI) are embedded in its recruitment and people practices, ensuring fair and transparent processes. Potential applicants can expect a professional environment focused on merit, integrity, and long-term career development. **Role Description** The Insurance Manager role at Aditya Birla Capital is a full-time, on-site position based in Chennai. The Insurance Manager will oversee insurance operations, including policy administration, risk assessment, premium monitoring, and compliance with internal guidelines and regulatory requirements. Day-to-day responsibilities include managing a team of insurance professionals, guiding them on sales targets and service quality, and ensuring timely resolution of customer queries and claims-related issues. The role involves coordinating with cross-functional teams to support business growth, analyzing insurance portfolio performance, and identifying opportunities to improve processes and customer experience. The Insurance Manager will also support training initiatives, monitor market trends, and contribute to strategic planning for insurance products and services. **Qualifications** - Candidates should possess strong Finance and Insurance skills, including understanding of insurance products, risk management, and financial analysis. - Candidates should possess effective Team Management skills, including leadership, performance monitoring, and coaching of team members. - Candidates should possess excellent Customer Service skills, including handling queries, managing escalations, and maintaining client relationships. - Candidates should possess solid Sales skills, including target-driven execution, cross-selling, and business development within insurance or financial services. - Relevant qualifications such as a bachelor’s degree in finance, business, or a related field; professional certifications in insurance or risk management are an advantage. - Strong analytical, communication, and negotiation skills, along with proficiency in basic office and insurance-related software. - Prior experience in insurance or financial services management, preferably in a supervisory or managerial capacity. - Ability to work ethically in line with company policies, comply with regulatory requirements, and collaborate effectively in a diverse and inclusive workplace.