Invoice Specialist

Job description

Our training sales come in through multiple channels — and as we scale, we're looking for an Invoice Specialist to make sure every invoice, across every channel, is accurate, timely, and built on clean data. You'll work directly in Business Central (BC) and ADM (Administrate), owning the invoicing process from validation through resolution — and going a step further by tracking what the numbers are telling us and why issues recur in the first place. This role suits someone who's detail-obsessed and systems-fluent, who doesn't just follow a process but improves it — someone who understands how invoicing ties into cash flow, spots patterns behind recurring discrepancies, and is comfortable making judgment calls without needing to be micromanaged. Key Responsibilities Invoicing & Accuracy • Validate, process, and reprice invoices across Business Central and ADM • Review incoming documents for completeness and accuracy before processing • Resolve discrepancies by working directly with internal stakeholders, documenting every interaction and following up as needed Analysis & Insight • Understand how invoice processing impacts business cash flow, and act with that context in mind • Monitor and report on key invoice processing metrics — accuracy, timeliness, exception rates • Identify patterns in invoice discrepancies and conduct root cause analysis on recurring issues Process & Standards • Apply SOPs consistently, and flag or build improvements where they fall short • Standardize invoicing practices across sales channels • Make sound, independent decisions on edge cases, escalating only when it truly matters Collaboration & Reporting • Partner across teams to keep upstream sales data clean and invoice-ready • Prepare and share information related to care services and providers as needed We are looking for • A graduate degree in a non-technical field (e.g., B.A., B.Com) • 4+ years of back-office operations experience in financial services, specific to invoice creation and management • Advanced Excel: VLOOKUP/XLOOKUP, INDEX-MATCH, IF, SUMIFS, Pivot Tables, Conditional Formatting (Power Query a plus) • Strong end-to-end understanding of the invoice lifecycle — from receipt through to payment • Working knowledge of upstream processes (purchase orders, contracts, service delivery) and their downstream impact on payments, vendor relationships, and cash flow • Strong critical thinking, data analysis, and organizational skills • Clear written communication and comfort coordinating across teams • Working knowledge of Business Central (BC), ADM (Administrate), and MS Office • The ability to prioritize and hit deadlines with minimal oversight • Flexibility and adaptability in a dynamic, fast-paced environment Why This Role You'll have real ownership over a function that directly shapes revenue accuracy and cash flow health — with the scope to define how it's done, spot problems before they recur, and build a process worth scaling. Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.