IT Delivery Manager, Oracle Fusion Americas
Johnson Controls · Pune Cerebrum
Johnson Controls · Pune Cerebrum
IT Delivery Manager – Oracle Fusion (Americas) Location: Pune, India Experience: 15–20 years Role Overview We are seeking a seasoned IT Delivery Manager – Oracle Fusion (Americas) to lead end-to-end delivery, stabilization, and continuous improvement of Oracle Fusion ERP solutions supporting our Americas business units. Based in India, this role will serve as a key connector across global stakeholders, driving seamless execution in a distributed, onshore/offshore delivery model. The ideal candidate brings deep delivery expertise, strong program leadership experience, and a proven ability to manage large ($10M+), complex programs across multiple vendor teams and geographies. Key Responsibilities Program & Delivery Leadership • Lead end-to-end delivery of Oracle Fusion ERP programs, enhancements, and support initiatives for Americas business units • Drive planning, execution, governance, and reporting for large-scale, multi-year transformation programs • Ensure delivery predictability across scope, schedule, budget, and quality Global Delivery Model Execution • Operate and optimize a global delivery model with distributed teams across onshore (Americas) and offshore (India and other regions) • Ensure effective coordination, communication, and handoffs across time zones • Establish scalable delivery frameworks, governance cadence, and reporting structures Vendor & Partner Management • Manage multiple system integrators and vendor teams, ensuring alignment to program goals and delivery standards • Drive vendor accountability through well-defined KPIs, SLAs, and performance reviews • Oversee contract adherence, issue resolution, and escalation management across partners Stakeholder Management • Partner closely with senior business leaders in Finance, Supply Chain, and Operations across the Americas • Act as a trusted IT advisor, aligning business priorities with technology strategy and delivery execution • Provide proactive communication on program status, risks, dependencies, and mitigation strategies Oracle Fusion Expertise • Oversee implementation, rollout, and production support of Oracle Fusion modules (Finance, SCM, Procurement, etc.) • Ensure robust solution design, integrations, and data governance practices • Promote adoption of standard processes and minimize customizations where possible Operations & Continuous Improvement • Lead stabilization and ongoing support for Oracle Fusion applications post-implementation • Define and track KPIs, SLAs, and service metrics to ensure operational excellence • Drive continuous improvement initiatives, automation, and process optimization Team Leadership • Lead and mentor globally distributed teams, fostering a high-performance, collaborative culture • Provide direction, coaching, and career development opportunities for team members • Build strong engagement across cross-functional and cross-cultural teams Qualifications • <spa