IT Engineer II

Job description

> Key responsibilities - Collaborate with internal and external teams to build and maintain infrastructure to meet business objectives - Provide technical expertise for Salesforce Sales Cloud / Service Cloud / Field Service. - Support Release Management by supporting deployments for new and existing services. - Troubleshooting performance issues with services running in Salesforce. - Promote a DevOps culture of operational excellence, enabling continuous integration and deployment, rapid iteration, ever increasing automation, and highly available services. Must have: - Bachelor’s degree: Computer Science, Engineering or related field - 4+ years of total IT experience - At least 2 years of experience in Salesforce Development Life Cycle including Deployment/Packaging effectively using Metadata API, Changeset and Ant. - Good understanding of best practices of coding standards - Valid Salesforce certification credentials - Experience and desire to work in a Global delivery environment Should have: - Excellent verbal and written communication skills, and ability to communicate across borders. - Proven ability to work in a self-directed manner - Able to set priorities and remain flexible in a changing environment. - Builds relationships with and gains the trust of customers by always meeting commitments.