IT Service / Project Manager

Job description

**Educational Requirements** - Master Of Engineering - Master Of Technology - MCA - Bachelor of Engineering - Bachelor Of Technology - BCA **Service Line** Cloud Infrastructure Services **Responsibilities** - Customer centric mindset and ability to deal with users. - Team oriented with willingness to collaborate within the team and across departments. - Understanding of ITIL framework, specifically Problem Management Process. **Technical and Professional Requirements:** - 2-5 years of experience in ITSM(Preferably Problem management). - ITIL foundation certification preferred. - Strong communication skills both verbal and written. **Preferred Skills:** - Foundational->Service Management->ITIL - Technology->Infra\\_ToolAdministration-ITSM->ServiceNow->ITSM - Technology->Infra\\_ToolAdministration-ITSM->ServiceNow-CSM