IT Specialist - Manhattan WMS - Contract Logistics
CMA CGM · Thāne, Maharashtra, India
CMA CGM · Thāne, Maharashtra, India
**Role & responsibilities** - Manage Change Request implementation and solutions for APAC Contract Logistics applications in line with business objectives. - Adhere to governance and standardization for Change Request implementation, processes and tools. - Review and update Change Control Documentation (CCD) and participate in functional and technical workshops. - Manage Change Request timelines, resources, cost and risks. - Perform configuration, validation and integration testing and coordinate with onshore/offshore teams. - Support test scenario preparation, UAT and key user training, where required. - Coordinate production readiness, deployment, go-live and hypercare activities. - Coordinate with Global Support and Integration teams for IT product improvements. - Liaise with Contract Logistics Operations, Integration and other IT teams throughout the Change Request lifecycle. - Provide weekly Change Request status updates to the Regional Program Manager. **Preferred candidate profile** - 3-5 years of experience in WMS implementation/support, with at least 1 year of Manhattan WMS implementation experience. - Strong understanding of Manhattan WMS and Contract Logistics processes. - Experience managing Change Requests, configuration, testing, UAT, deployment, go-live and hypercare. - Strong coordination experience with business users, IT, integration, support and offshore/onshore teams. - Good understanding of Logistics / Supply Chain; PMP certification is an added advantage. - Strong analytical, organizational, communication and stakeholder management skills.