IT Testing Engineer II

Job description

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day. **Role Overview** * QA Analyst role supporting **Conduent CMdS Medicaid Product** * Responsible for **test execution and validation** across claims processing and adjudication systems. * Collaborate with **business SMEs, product owners, and engineering teams** to ensure quality and compliance. **Key Responsibilities:** * Analyze user needs and **prepare test scenarios and test cases** using Agile methodology * Create and maintain **test artifacts** for release testing (test cases, test data, execution results) * Participate in **execution of release testing** (SIT, regression, E2E) * Support test leads in meeting **timelines and schedules for testing efforts** * Execute test cases based on **defined test plans and acceptance criteria** * Follow and adhere to **established QA standards, processes, and procedures** * Communicate effectively with **team members, stakeholders, and vendors** as needed * Assist in **test environment setup and validation activities** * Follow standard testing methodologies and **organizational QA frameworks** * Participate in **release-specific testing activities and coordination** * Update and execute **test cases and test data** as per requirements * Participate in **test case reviews, walkthroughs, and peer reviews** * Support **release validation and deployment verification activities** * Contribute to **lessons learned and continuous improvement initiatives** * Identify, log, and track **defects through to closure** * Work with BA/Dev teams to **clarify requirements and resolve issues** * Perform **basic troubleshooting and issue analysis** * Work both independently and collaboratively in a **team environment** **Experience Required:** * Minimum of **4+ years of QA experience** with **US Healthcare claims domain knowledge** * Experience in writing **SQL queries for data validation** * Ability to **design and execute test cases, test scenarios, and test data** * Hands-on experience in validating **end-to-end pharmacy claims lifecycle** , including: * Ability to interpret **business and technical requirements for testing** Agile/Waterfall models * Good communication skills to **report test results and defects clearly** * Experience in **web services/API testing** using Postman or SoapUI * Basic knowledge of **automation tools and testing practices** * Strong interpersonal skills and ability to work with **cross-functional teams** o Member eligibility and benefit verification o Provider validation (NPI, NCPDP ID) o Real-time POS claims adjudication o Pricing logic (ASC, Rates, TPL, copay, Service Authorization, reference data pricing) . **Experience in testing scenarios involving:** o Claims Adjudication / EDI o Prior Authorization (PA) o Formulary and benefit plan rules o Claims Pricing. Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form (https://downloads.conduent.com/content/usa/en/file/conduent-applicant-adaaa-referral-form.pdf) . Complete the form and then email it as an attachment to FTADAAA@conduent.com . You may also click here to access Conduent's ADAAA Accommodation Policy (http://downloads.conduent.com/content/usa/en/document/cdt_adaaa_accommodation_pol.pdf) .