ITIL - Quality Professional
Infosys · Bengaluru, Karnataka, India
Infosys · Bengaluru, Karnataka, India
**Educational Requirements** Bachelor of Engineering **Service Line** Quality **Responsibilities** - Identifying Opportunities to adopt the best process, practice, and tools in our projects - Identifying Opportunities to optimize cost and eliminate wastage across projects - Adopting and implementing the latest developments in Agile Project execution - Derisk Projects by planning and implementing strategies for noiseless delivery - Seek and analyze feedback from clients to ensure meeting expectations - Analyze data for inferences, patters and help derived data-based decisions - Coaching teams to identify opportunities for improvement by guiding them for data analysis **Technical and Professional Requirements:** - In-depth Knowledge for CMMI, ISO, ITIL and other related standards - Understanding and exposure to Agile methodology and related ALM tools - Understanding of Lean concepts - Understand data analysis, patterns and basic statistical tests and comparisons - Communicating with stakeholders - Able to persuade and navigate change with stakeholders. **Preferred Skills:** - Foundational->Quality models/improvement frameworks->CMMi for Development->CMMI Process Area wise process definitions - Foundational->Quality models/improvement frameworks->ISO 27001 - Foundational->Service Management->Service Design->ITIL