Java Developer and Support

Job description

At YASH, we re a cluster of the brightest stars working with cutting-edge technologies. Our purpose is anchored in a single truth bringing real positive changes in an increasingly virtual world and it drives us beyond generational gaps and disruptions of the future. **We are looking forward to hire Java Professionals in the following areas :** **Java Developer and Support** **Exp : 7+ Years** **Overview** We are seeking a skilled Application Support & Development Engineer to provide ongoing support and contribute to development initiatives. The role involves handling production support tickets, collaborating on incident resolution, and contributing to project-based development work when not engaged in support activities. **Key Responsibilities** **Application Support** - Manage and resolve tickets (primarily P3 and P4 priority) for 2025 2026. - Handle non-urgent support requests received via - Phone - Email - Microsoft Teams - Azure DevOps - Log and document all support activities in SNOW and Azure DevOps to maintain a knowledge base for future reference. - Participate in incident management and ensure timely resolution. - Provide extended support beyond standard hours when working on active incidents. **Development & Project Work** - Contribute to application development and enhancement tasks when not assigned to support tickets. - Assist in migration, modernization, or project-based work as needed. - Collaborate with cross-functional teams to deliver project milestones efficiently. **Work Schedule** - Support Window: 8x5 model (8 hours/day, 5 days/week) - Primary Working Hours: 7:00 AM 3:00 PM CST - Flexibility required to extend hours during active incidents or critical support situations. **Required Skills & Qualifications** - Experience in application support and troubleshooting in enterprise environments. - Familiarity with ticketing systems (SNOW and Azure DevOps preferred). - Strong documentation and communication skills. - Ability to manage multiple support channels simultaneously. - Strong development experience in Java technologies and Angular is a plus. - Ability to balance support responsibilities with development work. - Exposure to AI-assisted development or migration projects is an advantage. **Our Hyperlearning workplace is grounded upon four principles** - Flexible work arrangements, Free spirit, and emotional positivity - Agile self-determination, trust, transparency, and open collaboration - All Support needed for the realization of business goals, - Stable employment with a great atmosphere and ethical corporate culture Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.