Java L2 Support

Coforge · Bengaluru, Karnataka, India - Hyderabad, Telangana, India - Noida, Uttar Pradesh, India

full_timePosted 1w ago

Job description

- Provide **L2 production/application support** for Java-based enterprise applications. - Analyze, troubleshoot, and resolve application issues within defined SLAs. - Perform **root cause analysis (RCA)** for incidents and recurring production problems. - Monitor application health, logs, and system performance. - Debug Java applications to identify code-level and configuration-related issues. - Write and optimize SQL queries for data validation, troubleshooting, and issue resolution. - Coordinate with L3/Development teams for code fixes and deployments. - Participate in incident management, problem management, and change management activities. - Support production releases, deployment validation, and post-release monitoring. - Create and maintain support documentation, KB articles, and SOPs.