Java L3 Support Engineer

Job description

Position: Java L3 Support Engineer Experience: 5-12 yrs Location: Bangalore (WFO) **KEY RESPONSIBILITIES:** **Support and Maintenance:** - Provide L3/L4 support for banking applications, troubleshooting and resolving complex technical issues in both production and non-production environments. - Collaborate with development teams to analyze and optimize existing systems for performance, scalability, and maintainability. - Address critical incidents, perform root cause analysis, and implement long-term solutions to prevent recurrence. **Design and Development:** - Develop, test, and deploy enhancements, bug fixes, and new features for Java applications. - Ensure the stability and reliability of applications through careful design and thorough testing **.** **Testing:** - Conduct comprehensive unit, integration, and system tests to validate the quality and functionality of code changes. - Utilize automated testing tools and frameworks to ensure consistent quality across all deployments. **Technical Leadership:** - Provide technical guidance and support to junior developers and support staff. - Lead the investigation of complex issues, coordinating efforts across teams to deliver effective solutions. **Collaboration:** - Work closely with cross-functional teams including QA, DevOps, and other stakeholders to ensure the successful delivery of software and support services. - Engage with clients and business teams to understand their needs and provide tailored support solutions. **Documentation:** - Create and maintain detailed technical documentation for system design, support procedures, incident resolutions, and development tasks