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Job Description What you will do The Sr. Quality Analyst supports the planning, execution, and delivery of multiple projects within a program. This role works closely with senior program managers, cross-functional teams, and stakeholders to ensure projects are delivered on time, within scope, and aligned with business objectives. It is an excellent role for individuals looking to grow into a full program or project management career. How you will do it • Support end-to-end delivery of multiple operational from intake to closure. • Build and maintain program plans, timelines, RAID logs (Risks, Assumptions, Issues, Dependencies), and status reporting. • Track milestones and follow-ups, coordinate stakeholders, leaders, SMEs and ensure actions are closed on time. • Track program KPIs and present insights to stakeholders (quality, delivery, compliance, adoption). • Build simple, reliable reporting mechanisms (Excel/SharePoint lists/Power BI where available). • Identify bottlenecks and propose data-backed improvements. • Communicate changes effectively through release notes, announcements, FAQ updates, and training coordination. • Support change management & Demonstrated performance as a change agent. • Implement monitor and maintain QMS to standards, Regulatory & contractual requirements. • Analyze data and provide information for management team to make decisions. • Coordinate and conduct periodic internal audit, external audit, etc. • Coordinate RCA process and be responsible for non-conforming database maintenance. • Establish, maintain and improve metrics in Quality and Continuous Improvement. What we look for • Bachelor’s degree in engineering, Business or related field. • Overall 4+ years with minimum 4 years’ experience in related field. • Knowledge of lean tools and leading continuous improvement activities. • Knowledge of ISO9000 quality system & ISO 9001:2015 certified • PMP, Six Sigma Greenbelt Certification mandatory, Six Sigma Black belt Certification desirable. • Strong documentation skills: ability to write clear SOPs, job aids, and communication updates. • Comfort with data tracking and analysis. • Strong stakeholder management: follow-ups, meeting facilitation, and structured communication. • Good English communication skills. Skills Required • Excellent communication, influencing and persuasion skills • Teamwork. • Self-motivated, good initiative and passion for continuous improvement. • Good knowledge about how the organization works and knows how to get things done through both formal and informal channels. • Strong functional and technical skills to manage and measure work commercially with an entrepreneurial flair. • Demonstrate business knowledge and ability to display the linkage between projects and desired business results/KPIs. • Possess an extremely high level of integrity and ethics when dealing with internal and external stakeholders. • Ability to comprehend and make significant contributions to development of business plans.