Key Account Manager - Apparel E-comm Channel

Job description

**Job Purpose** The E-commerce Key Accounts Manager is responsible for driving online revenue growth by managing and scaling relationships with major e-commerce platforms such as Amazon, Flipkart, Myntra, and other marketplaces. The role involves end-to-end ownership of account performance, assortment planning, promotions, operations coordination, and data-driven decision-making to maximise visibility, conversions, and profitability **Position Overview** Location: Gurugram Position Title: Assistant Manager Reports to: Team Manager - Apparel E-Comm Channel Function: Apparel **What you’ll do:** **Account Management** - Manage day-to-day operations and performance of key e-commerce accounts (Amazon, Flipkart, Myntra etc.) - Build strong relationships with category managers and platform stakeholders. - Ensure product listings, inventory, pricing, and promotions are aligned with business goals. **Sales & Growth Ownership** - Own the P&L for assigned e-commerce accounts - Develop and execute weekly, monthly, quarterly, and annual sales plans - Monitor category trends and competitor strategies to identify growth opportunities **Catalogue & Content Management** - Ensure accurate and high-quality product listings, A+ content, images, and SEO optimization - Coordinate with content, design, and marketing teams for listing improvements. Conduct periodic audits to maintain listing hygiene **Operations & Supply Chain Coordination** - Collaborate with warehouse, logistics, and inventory teams to ensure healthy stock levels and timely order fulfilment and delivery - Analyse sell-through and recommend replenishment strategies **Marketing & Promotions** - Plan and execute platform-specific campaigns, deals, and brand promotions - Evaluate ROI on marketing spends (AMS, Flipkart Ads, coupons, deals,etc.) - Coordinate with platform teams during sale events like BBD, Prime Day, Festive Sales. **Analytics & Reporting** - Track daily/weekly/monthly performance: sales, traffic, conversions, returns, pricing, and ratings - Analyse data and present insights to management with actionable recommendations. - Monitor account health metrics and take corrective actions proactively. **Cross-Functional Collaboration** - Work closely with product, finance, operations, and marketing teams to align e-commerce strategies and reconciliations - Ensure pricing and discounting strategies adhere to company policies **What you'll bring:** Experience: 5+ years of experience in e-commerce account management or online marketplace operations and strong understanding of marketplace dynamics(Amazon Seller Central, Flipkart SP Dashboard, etc.) **Qualification:** Bachelor's degree - Business, Marketing Management **Why work with us?** We are a global leader in middleweight motorcycles (250-750cc), operating in 80 countries. Royal Enfield’s unique approach to forging our path has led to consistent growth and profitability. Emphasizing our values and brand essence, we strive to transform into a premium experiential brand. By embracing diversity and new ideas from various industries and regions, we are expanding our team for a broader perspective on global markets. **Ready to join us?** Apply via our website today. Join our trailblazing team and be a part of our legacy! “So why wait? Join us and experience the freedom of embracing the road, riding with pure motorcycling passion.”