Lead Analyst - Process Analytics - Supply Chain - Procurement 4C

Job description

Lead Analyst - Process Analytics - Supply Chain - Procurement **Ready to turn bold ideas into real-world impact?** At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment. Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises. Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook. **Job Description** **Performance & Value Measurement** Partner with Product Owners to define and establish meaningful product KPIs. Once established with product owner, own the execution of tracking and reporting of KPIs, success measures, and value realization metrics. Monitor and analyze performance metrics across the product portfolio to assess product health, adoption, business value, operational effectiveness, and delivery outcomes. Use Power BI and self-service tools to configure reporting and dashboards to track metrics such as value realization, user adoption, NPS, product quality, end-user experience, throughput, delivery predictability, and operational performance. Engage with data engineers as needed to execute where data ingestion and development is nee Identify trends, risks, improvement opportunities, and actionable insights to support continuous product improvement and informed decision making. Support Product Owners in measuring the effectiveness and business impact of product enhancements, releases, and transformation initiatives. Partner with Product Owners and business stakeholders to inform roadmap prioritization through performance data and customer insights. **Communications & Product Storytelling** Support development of communications that amplify product success stories, business value, adoption outcomes, and transformation progress. Help product teams create clear, trust-building communications related to product evolution, enhancements, transitions, or sunsets. Shape consistent, associate-centric messaging that connects product capabilities to business outcomes and user needs. Create presentations, dashboards, scorecards, and executive-ready reporting materials for leadership and stakeholder communications. Support awareness and understanding of product roadmaps, capabilities, and value delivery across the organization. Enable product leadership with scalable communication content, reporting templates, and storytelling toolkits. **Portfolio Operations & Continuous Improvement** Support portfolio management, operational excellence, and continuous improvement initiatives across the product organization. Assist with portfolio reporting, governance activities, roadmap tracking, and leadership updates. Promote data-driven decision making and measurement consistency across product lines. Help standardize reporting processes, KPI definitions, and performance measurement practices across teams. Identify opportunities to improve operational visibility, reporting efficiency, and portfolio transparency. **Education & Professional Qualifications** Bachelor's degree in Business, IT or relevant field Experience working as a business analyst in a Technology organization. **Knowledge / Experience** - Relevant industry experience - Experience in product analytics, business analysis, portfolio reporting, performance measurement, or related roles. - Strong analytical and problem-solving capabilities with ability to interpret and communicate complex data insights. - Experience building dashboards and reporting using tools such as Power BI, Tableau, Excel, Jira, or similar platforms. - Strong written and verbal communication skills with ability to create executive-level communications and presentations. - Understanding of Agile product delivery models, product performance metrics, and value realization concepts. - Ability to collaborate effectively across product, technology, and business teams. - Strong organizational skills with ability to manage multiple priorities in a fast-paced environment. **Qualifications** Bachelors - Business Analytics, Bachelors - Computer Science, Bachelors - Statistics, Masters - Data Science **Certifications** APICS Certified in Production and Inventory Management (CPIM) - Lincoln LandLincoln Land, Certified Procurement Professional (CPP) - International Institute for Procurement and Market Research (IIPMR)International Institute for Procurement and Market Research (IIPMR), Certified Professional in Supply Management (CPSM) - Institute for Supply Management (ISM)Institute for Supply Management (ISM), Certified Purchasing Manager (CPM) - Institute for Supply Management (ISM)Institute for Supply Management (ISM) **Required Skills** Procurement Analytics **Language** English **Language Proficiency -** Proficient - C2 **Additional Job Location -** **Job Type** Regular **Master Skill List -** Process Analytics - Supply Chain - Procurement **Remote Type -** Office **Work Shift -** Flex Time (India) **Why join Genpact?** - **Lead AI-powered transformation** – Driv