Lead Analyst - Process Analytics - Supply Chain - Procurement 4D

Job description

Lead Analyst - Process Analytics - Supply Chain - Procurement Ready to turn bold ideas into real-world impact? At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.  Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises. Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook. Job Description Key Responsibilities Strategic Vendor Management • Manage a portfolio of strategic vendors supporting business operations and client delivery. • Develop and maintain strong vendor relationships to support long-term business objectives. • Act as the primary point of contact for complex vendor discussions and escalations. • Drive vendor governance, performance reviews, and continuous improvement initiatives. Commercial Negotiation • Lead commercial discussions, renewals, and negotiations with vendors. • Evaluate commercial proposals and recommend optimal approaches that balance cost, risk, operational needs, and business requirements. • Partner with stakeholders to develop negotiation strategies and commercial positions. • Ensure favorable commercial outcomes while maintaining sustainable vendor relationships. Contract & Commercial Governance • Review and assess vendor agreements, amendments, renewals, and commercial proposals. • Identify areas of contractual, operational, and commercial risk. • Partner with Legal, Procurement, Finance, Compliance, and business teams to support contract execution and governance activities. • Ensure contractual obligations, commitments, and deliverables are effectively managed. Business Partnership • Partner directly with senior business stakeholders to understand requirements and priorities. • Provide recommendations on vendor strategy, renewals, service models, and commercial options. • Support business decision-making through analysis, risk assessment, and market insights. • Act as a bridge between business teams and vendor organizations. Renewal & Portfolio Management • Drive vendor lifecycle activities including onboarding, renewals, amendments, and exit planning. • Establish governance processes that ensure timely decision-making and continuity of service. • Support vendor portfolio reviews and optimization initiatives. • Identify opportunities to improve efficiency, reduce risk, and optimize spend. Team Leadership & Capability Building • Provide day-to-day guidance to vendor management analysts and specialists. • Support development of operating procedures, knowledge sharing, and best practices. • Help establish scalable governance models and working rhythms across the team.   Experience Required Mandatory • Relevant years of experience in vendor management, commercial negotiations, contract management, strategic sourcing, procurement, information services, or related business functions. • Demonstrated experience leading commercial discussions and negotiations with external vendors. • Experience supporting senior business stakeholders and executive-level decision-making. • Strong understanding of commercial contracts, vendor governance, and risk management. • Proven experience managing complex cross-functional stakeholder environments. Preferred • Experience supporting subscription, research, technology, professional services, information services, or data-related categories. • Experience working within consulting, advisory, financial services, technology, research, or professional services environments. • Experience managing global stakeholders and international vendor relationships. Critical Success Factors The ideal candidate will demonstrate: • Strong commercial acumen • Excellent communication skills • Executive presence and stakeholder credibility • Independent decision-making capability • Ability to manage ambiguity and competing priorities • Strong negotiation and influencing skills • Ownership mindset and accountability Qualifications Bachelors - Business Analytics, Bachelors - Computer S