Lead Assistant Manager-Training & Quality

Job description

• Training Program Management: • Design, develop, and implement training strategies and programs tailored to surgery coding and coding audit teams. • Conduct strategic needs analyses to identify skill gaps and develop training plans that address these gaps effectively. • Develop comprehensive training modules, presentations, and learning materials based on current procedural terminology (CPT), ICD-10-CM, and HCPCS coding guidelines. • Ensure training materials and processes reflect the latest updates in medical coding standards, payer requirements, and compliance regulations. • Training Delivery & Facilitation: • Conduct training sessions (classroom, virtual, or blended) for new hires, existing staff, and auditors on surgery coding concepts, audit standards, and best practices. • Provide hands-on coding exercises, case studies, and assessments to reinforce learning and evaluate participant understanding. • Offer ongoing support, mentoring, and guidance to coding professionals to enhance accuracy and productivity. • Curriculum Development & Evaluation: • Collaborate with Subject Matter Experts (SMEs), Quality Auditors, and Compliance Teams to ensure accuracy and relevance of training materials. • Monitor training effectiveness through assessments, performance metrics, and feedback surveys. • Update and refine training materials periodically to reflect process improvements, audit trends, and regulatory changes. • Compliance & Quality Assurance: • Ensure that all training initiatives comply with HIPAA, OIG, and organizational confidentiality standards. • Promote coding accuracy, ethical practices, and adherence to compliance guidelines throughout the training process. • Partner with audit teams to identify common error trends and develop targeted training to mitigate these issues. • Performance & Reporting: • Maintain detailed records of training activities, participation, completion rates, and performance outcomes. • Prepare regular reports and presentations for management on training effectiveness, skill development, and performance improvements. • Contribute to the establishment of performance benchmarks and continuous learning strategies for coding teams.