Lead Business Analyst - Energy

Job description

*EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.* We are seeking a **Lead Business Analyst** with extensive experience in the energy domain to translate complex business needs into actionable requirements and drive successful product delivery through cross-functional collaboration. **Responsibilities** - Translate customer, commercial, operational, and technical needs into clear, detailed requirements documentation, including user stories, acceptance criteria, process flows, edge cases, dependencies, and non-functional requirements - Validate requirements and solution concepts with users, customers, operations teams, and engineering through interviews, workshops, prototypes, pilots, and feedback loops to ensure solutions solve the right problems before scaling - Build user-centric, data-driven products by championing products and features from conception to implementation - Determine customer needs through persona-based research and product feedback, and help define the overall customer journey - Develop features that integrate into a variety of technical environments using Agile / SCRUM methodology, effectively managing tradeoffs on scope, resources, timeline, and customer benefit across multiple, complex feature sets - Run beta and pilot programs with early-stage products - Drive product launches through collaboration across cross-functional teams - Create knowledge sharing tools and documents, including user guides, FAQs, and training videos **Requirements** - Bachelor's Degree - 10-15 years of experience in business analysis, including a minimum of 7-9 years as a product manager within a technology environment, with a record of successfully delivering complex products, preferably SaaS products and self-service applications - Self-motivated and team-oriented individual with a passion for making an impact - Experience managing dependencies and gaining the agreement and trust of stakeholders to deliver a successful product - Background collaborating with software engineering and development teams - Exceptional organizational skills, meticulous attention to detail, critical thinking, and the ability to manage multiple priorities - Proficiency in Rally, JIRA, and Confluence, along with other development management tools - Expertise in the energy domain, Agile methodology, and risk management - Skills in BRD, FRD, and requirements gathering **Nice to have** - Experience with electric vehicle charging software offerings and EVs **We offer** - Opportunity to work on technical challenges that may impact across geographies - Vast opportunities for self-development: online university, knowledge sharing opportunities globally, learning opportunities through external certifications - Opportunity to share your ideas on international platforms - Sponsored Tech Talks & Hackathons - Unlimited access to LinkedIn learning solutions - Possibility to relocate to any EPAM office for short and long-term projects - Focused individual development - Benefit package: - Health benefits - Retirement benefits - Paid time off - Flexible benefits - Forums to explore beyond work passion (CSR, photography, painting, sports, etc.)