Lead Business Analyst - Telecom

Job description

We are hiring a Lead Business Analyst - Telecom with Salesforce to shape requirements and lead Scrum execution for an existing Fiber Application Stream. You will influence cross-functional teams that design, build, test, deploy, and maintain software while keeping delivery on track. Apply now to help ensure timely releases of top-quality products Responsibilities • Elicit and collect stakeholder feedback to define, validate, and clarify requirements • Keep the program scope succinct and aligned across all workstreams • Develop and refresh documentation needed to manage the program and related projects • Partner with engineering, QA, product managers, and other teams to guide features through build, test, and timely release • Lead Scrum Master duties by managing schedules, identifying impediments, and communicating risks and issues to stakeholders • Drive release schedules and milestones while maintaining pace in a high-speed environment • Support delivery with hands-on software development and project management, ensuring strong cross-functional coordination and inter/intra team communication Requirements • Bachelor's degree in a technical field or comparable practical experience • 8+ years of total IT experience, with 5+ years focused on Business Analysis, emerging technologies, or related technical domains • Proven track record in software development and driving end-to-end delivery across multiple engineering teams • Hands-on knowledge of Salesforce • Strong command of Agile software development methodologies • Demonstrated experience as a Scrum Master leading development sprints • English level B2 (Upper-Intermediate) or higher for effective communication Nice to have • Background in Network Engineering • Familiarity with OSS • Understanding of Salesforce (core clouds) • Qualifications in Software Engineering • Capability to solve problems in fast-paced, continuously evolving environments and collaborate cross-functionally in highly integrated teams of technical and non-technical members • Strength in communicating technical topics to non-technical audiences with clear verbal and written skills