Lead Business Analyst - Telecom

Job description

We are seeking a Lead Business Analyst - Telecom with Salesforce to drive product requirements and guide Agile delivery within a Fiber application stream. You will align stakeholders, run Scrum ceremonies, and partner with engineering, QA, and product to deliver features through build, test, and on-time release. Apply to help ship high-quality software at scale! Responsibilities • Gather and consolidate stakeholder input to define and refine requirements • Maintain a clear and consistent scope definition across the full program • Create and keep up to date program and project documentation used for governance and delivery • Collaborate with software engineers, QA, product managers, and other engineering teams to move features through build, test, and on-time release • Facilitate Scrum Master activities by tracking schedules, surfacing risks, and communicating issues to stakeholders • Own release plans and key milestones to sustain high velocity in a fast-paced environment • Provide hands-on software development and project management support, coordinating cross-functionally and managing inter/intra team communications to deliver program results Requirements • Bachelor's degree in a technical discipline or equivalent hands-on experience • 8+ years of overall IT experience, including 5+ years in Business Analysis, emerging technologies, or related technical areas • Solid background in software development and leading end-to-end program execution across multiple engineering teams • Working knowledge of Salesforce • Deep understanding of Agile software development approaches • Proven ability as a Scrum Master running development sprints • English proficiency of at least B2 (Upper-Intermediate) to communicate effectively Nice to have • Background in Network Engineering • Familiarity with OSS • Understanding of Salesforce (core clouds) • Qualifications in Software Engineering • Ability to resolve problems in fast-paced, constantly changing environments while collaborating cross-functionally in highly integrated teams of technical and non-technical members • Skill in explaining technical concepts to non-technical audiences with strong verbal and written communication