Lead Consultant - SAP APO

Job description

Country/Region: IN Requisition ID: 36897 Work Model: Position Type: Salary Range: Location: INDIA - PUNE - BIRLASOFT OFFICE - HINJAWADI # **Title:** **Lead Consultant - SAP APO** Description: About Birlasoft: Birlasoft, a global leader at the forefront of Cloud, AI, and Digital technologies, seamlessly blends domain expertise with enterprise solutions. The company’s consultative and design-thinking approach empowers societies worldwide, enhancing the efficiency and productivity of businesses. As part of the multibillion-dollar diversified CKA Birla Group, Birlasoft with its 12,000+ professionals, is committed to continuing the Group’s 170-year heritage of building sustainable communities. About the Job – We are looking for SAP APO LEAD. Educational Background – Any Graduate. Experience-12+ years. Location-Noida/Pune/Chennai/Mumbai/Bangalore/Hyderabad Job Summary We are looking for an experienced SAP SCM APO Consultant to support an AMS-based SAP landscape. The role involves end-to-end support of APO processes including demand planning, supply network planning, and production planning, ensuring stable and optimized supply chain operations. Key Responsibilities AMS / Support Responsibilities - Provide L2/L3 AMS support for SAP APO processes - Handle incidents, service requests, problem management, and minor enhancements - Perform root cause analysis (RCA) and implement permanent fixes - Monitor and ensure SLA adherence and ticket closure efficiency - Support planning cycle activities - Coordinate with cross-functional teams for issue resolution - Maintain documentation, KT materials, and SOPs - Drive continuous improvement initiatives SAP APO Functional Responsibilities - Demand Planning (DP) – Forecasting, planning books, macros - Supply Network Planning (SNP) – Heuristics, CTM, deployment - Production Planning & Detailed Scheduling (PP/DS) - Resolve planning inconsistencies and master data issues - Support integration with ECC - Work on CIF integration and data consistency Integration & Technical Responsibilities - Support APO–ECC integration - Monitor CIF queues and background jobs - Resolve planning and integration issues - Work with ABAP team for debugging Governance & Process Excellence - Follow ITIL processes - Participate in ticket trend analysis - Drive process improvements and automation - Support audit and reporting needs