Lead HR Operations & Employee Benefits

Job description

Job Description - -------------- **Job Title: Lead -- HR Operations \& Employee Benefits** Company: Aditya Birla Fashion \& Retail Ltd. (ABFRL) **About the Role** We are looking for a dynamic and strategic **Lead -- HR Operations \& Employee Benefits** to drive end-to-end HR operations and benefits management across ABFRL and its subsidiaries. This role will play a critical part in delivering seamless HR service delivery, driving HR transformation, and enhancing employee experience through automation, governance, and analytics. **Key Responsibilities** **HR Operations \& Service Delivery** * Lead end-to-end HR service delivery across the employee lifecycle (hire to retire) * Drive standardization, simplification, and automation of HR processes * Ensure seamless operations and improved service quality across HO, ZO, and frontline employees * Implement employee-centric service models to deliver a consumer-grade experience **Employee Benefits \& Policy Management** * Oversee and manage the complete benefits portfolio (insurance, wellness, compensation support, etc.) * Design and implement competitive, market-aligned benefits programs * Drive policy design, review, and effective communication across the organization * Support Annual Compensation Review (ACR) processes **HR Analytics \& Governance** * Develop dashboards, scorecards, and predictive analytics (headcount, attrition, etc.) * Ensure data accuracy, integrity, and compliance across HR systems * Lead internal and external audits (ISO, system audits, etc.) * Automate reporting processes to improve efficiency **HRMS \& Digital Transformation** * Lead HRMS (Poornata/HRIS) implementation and enhancement initiatives * Partner with IT, Digital HR, and vendors to drive automation and system integration * Map and transform HR processes (As-Is to To-Be) * Lead UATs, track milestones, and ensure successful project delivery **Process Improvement \& Automation** * Identify gaps in current processes and implement scalable solutions * Drive digitalization initiatives to enhance efficiency and reduce manual effort * Establish governance frameworks for HR data and processes **Stakeholder \& Team Management** * Collaborate with HRBPs, business leaders, IT, payroll, and external partners * Manage and develop HR operations team capabilities * Build strong stakeholder relationships and translate business needs into HR solutions **Key Skills \& Qualifications** * MBA / Postgraduate in HR or related field * Strong experience in **HR Operations, HRMS, and Benefits Management** * Expertise in **HR analytics, process automation, and governance** * Proven experience in **HR transformation and digital initiatives** * Strong stakeholder management and communication skills * High attention to detail with strong problem-solving ability * Ability to manage multiple projects in a fast-paced environment