Lead - Sales Efficiency & DSA Support

Job description

**About Fibe:** Fibe is a leading consumer lending app in India, catering to young, tech-savvy, and aspirational consumers. It offers a range of financial products, including cash loans, and sector-specific loans in areas like healthcare, education, and green finance, making financial solutions more accessible. Fibe has grown rapidly and is now a market leader in serving middle-income and underserved groups. Recently upgraded to A- by CARE Ratings, Fibe has access to funding from major banks and NBFCs. With over 9 million loans disbursed, totaling Rs. 40,000 Cr+, Fibe is ISO/IEC 27001 certified for information security. • Winner of BW Festival of Fintech Lending Platform of the Year (Gold) and Fintech Brand of the Year (Silver) • ET Healthcare Awards 2024 - Excellence in Affordable Healthcare Financing • Entrepreneur 2024 Founder of The Year & Best Innovation in Financial Services • Winner of G20 Digital Innovation Alliance Best Startup in Fintech • Great Place to Work Certified **Role: Lead** **Sales** **Efficiency** **& DSA** **Support Location:** Pune (Onsite - 5 days a week) **Seniority Level:** Mid-Senior Level **Industry:** BFSI / Lending / Fintech**Role Overview**We are looking for a dynamic, strategic leader to spearhead our Sales Efficiency & DSA Support division in Pune. In this high-impact role, you will own P&L metrics, optimize channel partner networks, accelerate loan disbursals, and implement process innovations to scale our retail assets business to new heights. **Key Responsibilities** - **P&LStrategy:** Drive Net Interest Margin (NIM) targets, optimize operational expenses, and manage channel Customer Acquisition Cost (CAC). - **Process Excellence:** Streamline end-to-end loan disbursal turnaround time (TAT), maximize conversion ratios, and execute strategic training initiatives to boost product compliance. - **Network Scaling:** Scale monthly business run-rates significantly, onboard new partners, and consistently enhance active partner retention and productivity. - **Incentive Planning:** Design and rollout competitive, tiered partner payout and incentive structures aligned with market benchmarks. - **Risk & Quality Assurance:** Monitor asset quality indicators (FPD/DPD) and maintain strict compliance with zero tolerance for fraud or partner mis-selling. - **Cross-Sell & Fees:** Enhance revenue through strategic processing fee optimization and insurance attachment penetration. - **Leadership & Tech Integration:** Lead and mentor a robust support team while collaborating with Product and Tech to eliminate workflow friction. **What We Are Looking For** - **Experience:** 6–10 years of strong track record in BFSI, Lending, Retail Assets, or Alliance/DSA Management. - **Expertise:** Deep understanding of portfolio risk control, channel scaling strategies, and financial metrics. - **Education:** Graduate degree required; MBA or equivalent management degree is highly preferred.