Lead Service delivery

Job description

🚨 We're Hiring | Lead – Service Delivery | Metropolis Healthcare We're looking for a dynamic and result-oriented professional to join our team as Lead – Service Delivery. 📍 Location: Chhatrapati Sambhajinagar (Aurangabad), Maharashtra – 431005 ✈️ Travel: Required Coverage Area: • Chhatrapati Sambhajinagar (Aurangabad) • Jalna • Jalgaon • Nanded • Latur Key Responsibilities: ✅ Manage Non-Tech Operations ✅ NPS (B2C and B2B) ✅ Oversee Center Operations (LPSC/PSC & APSC/ARC) ✅ Drive DBP Operations ✅ Manage Home Visit (HV) Operations ✅ Support Logistics Management ✅ Collection Management ✅ Ensure timely SLA closure (Tech & Non-Tech) ✅ Handle business operations with an overall volume of approximately 15,000+ monthly patient count monthly ✅ Center, Home Visit and Logistics Surprise Audits If you have experience in service delivery, operations management, and leading cross-functional teams in the diagnostics/healthcare industry, we'd love to hear from you. 📩 Interested candidates can connect with me or share their updated resume. sachin.lokmanwar@metropolisindia.com Shweta.Gautam@metropolisindia.com #Hiring #ServiceDelivery #Operations #Healthcare #Diagnostics #MetropolisHealthcare #Leadership #Jobs #Maharashtra #Aurangabad #ChhatrapatiSambhajinagar #Referral