Lead Site Reliability Engineer (SRE)

Job description

Lead Site Reliability Engineer (SRE) - 24/7 Rotational Shifts What you will be doing: Site Reliability Engineer will play a critical role in driving innovation and growth for the Banking Solutions, Payments and Capital Markets business. In this role, the candidate will have the opportunity to make a lasting impact on the company''s transformation journey, drive customer-centric innovation and automation, and position the organization as a leader in the competitive banking, payments and investment landscape. Specifically, the Site Reliability Engineer will be responsible for the following: • Design and maintain monitoring solutions for infrastructure, application performance, and user experience. • Implement automation tools to streamline tasks, scale infrastructure, and ensure seamless deployments. • Ensure application reliability, availability, and performance, minimizing downtime and optimizing response times. • Lead incident response, including identification, triage, resolution, and post-incident analysis. • Conduct capacity planning, performance tuning, and resource optimization. • Collaborate with security teams to implement best practices and ensure compliance. • Manage deployment pipelines and configuration management for consistent and reliable app deployments. • Develop and test disaster recovery plans and backup strategies. • Collaborate with development, QA, DevOps, and product teams to align on reliability goals and incident response processes. • Participate in on-call rotations and provide 24/7 support for critical incidents. What you bring • 6 to 10 years of SRE experience is preferred • Proficiency in development technologies, architectures, and platforms (web, API). • Experience with cloud platforms (AWS, Azure, Google Cloud) and IaC tools. • Knowledge of monitoring tools (Prometheus, Grafana, DataDog) and logging frameworks (Splunk, ELK Stack). • Experience in incident management and post-mortem reviews. • Strong troubleshooting skills for complex technical issues. • Proficiency in scripting languages (Python, Bash) and automation tools (Terraform, Ansible). • Experience with CI/CD pipelines (Jenkins, GitLab CI/CD, Azure DevOps). • Ownership approach to engineering and product outcomes. • Excellent interpersonal communication, negotiation, and influencing skills. What we offer you • A work environment built on collaboration, flexibility and respect. • Competitive salary and attractive range of benefits designed to help support your lifestyle and wellbeing. • Varied and challenging work to help you grow your technical skillset.