Lead Software Engineer UKG Pro, ITC

Job description

WHAT YOU WILL WORK ON • Global Impact: Collaborate on projects spanning APAC, EMEA, Greater China, and the Americas—your work will shape workforce management worldwide.• Trusted Partnership: Act as a strategic advisor to client project teams, building strong relationships and driving satisfaction.• Mentoring & Leadership: Share your expertise by guiding junior team members on advanced modules and solutioning.• Build & Configuration: Lead the design and configuration of UKG Pro Time & Absence systems, ensuring solutions meet business needs and follow best practices.• Testing Excellence: Support functional, integration, and UAT testing phases to guarantee flawless delivery.• Best Practices & Innovation: Stay ahead of UKG Pro releases, advocate for process optimization, and recommend proactive improvements.• Effective Communication: Translate complex technical concepts into clear visuals, diagrams, and process flows for diverse stakeholders.• Documentation: Capture and validate business requirements, creating detailed technical specifications for implementation teams.• Systems & Tools: Work with UKG PRO Workforce Management (formally Dimensions), Jira, ServiceNow, Workday, and apply Agile methodology to deliver efficiently.• Issue Resolution: Coordinate with development and operations teams to resolve configuration, integration, and reporting challenges. WHO YOU WILL WORK WITH • Partner with members of the Time squad to ensure timely delivery.• Collaborate with product management to align technical solutions with business goals.• Work closely with cross-product engineers and integration teams.• Engage with vendors to drive system fixes and innovative ideas. WHAT YOU BRING • Expertise:• 8+ years in Time & Absence configuration.• 6+ years with UKG Time & Attendance systems.• Proven Delivery: At least one full implementation of a Time & Absence system from the ground up.• Skills:• Strong analytical, problem-solving, and organizational abilities.• Agile experience collaborating with product owners.• Knowledge: Deep understanding of UKG Pro systems, ideally at a global scale.• Mindset: Self-starter with attention to detail and a passion for driving results.