Lead UX Designer

Job description

*EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.* We are looking for a **Lead UX Designer** who operates at the intersection of design craft and AI-augmented delivery. You'll own the end-to-end experience design for enterprise agentic interfaces — conversational workflows, multi-step task orchestration, contextual interventions, and trust-calibration patterns that help developers and knowledge workers confidently delegate to, collaborate with, and supervise AI agents. This is not a "chat UI" role; you'll be designing for systems where agents discover information across fragmented sources, navigate governance and access constraints on behalf of users, and surface decision-ready context rather than raw answers. **Responsibilities** - Own end-to-end experience design for enterprise agentic interfaces, including conversational workflows, multi-step task orchestration, and contextual interventions - Design trust-calibration patterns that help developers and knowledge workers delegate to, collaborate with, and supervise AI agents - Architect how systems communicate intent, handle ambiguity, manage repair and fallback, and maintain coherence across multi-turn, multi-agent interactions - Ensure the user's mental model of "who is doing what" remains clear at all times across complex agent interactions - Translate ambiguous problem spaces into coherent, testable experience frameworks - Shape a nascent agentic experience framework that is still being defined, contributing to underlying design system, interaction patterns, and heuristics - Deliver production-ready designs for enterprise ecosystems while establishing standards that govern how agentic experiences behave - Vibe code functional prototypes and use generative AI to rapidly explore layout and content variations - Leverage LLM-assisted workflows to accelerate research synthesis and specification writing - Articulate design rationale to engineering and product partners in a fast-moving environment **Requirements** - 10-15 years of experience in UX design, with a strong portfolio of complex, multi-state interaction design - Expertise in conversational design principles, including dialogue scripting and the deeper architecture of system communication, ambiguity handling, and multi-turn coherence - Background in designing for enterprise agentic interfaces, multi-step task orchestration, and trust-calibration patterns - Proficiency in UX/UI design tools - Fluency with AI-native design and prototyping tools, including vibe coding, generative AI for layout exploration, and LLM-assisted workflows - Capability to treat AI tools as a power user treats a codebase — orchestrating, iterating, and knowing when output needs human judgment - Showcase of translating ambiguous problem spaces into coherent, testable experience frameworks - Understanding of governance and access constraints in enterprise ecosystems, and surfacing decision-ready context rather than raw answers - Comfort with ambiguity, a bias toward making rather than waiting, and strong ability to communicate design rationale to engineering and product partners - Proficiency in English at an Upper-Intermediate level (B2) or higher **We offer** - Opportunity to work on technical challenges that may impact across geographies - Vast opportunities for self-development: online university, knowledge sharing opportunities globally, learning opportunities through external certifications - Opportunity to share your ideas on international platforms - Sponsored Tech Talks & Hackathons - Unlimited access to LinkedIn learning solutions - Possibility to relocate to any EPAM office for short and long-term projects - Focused individual development - Benefit package: - Health benefits - Retirement benefits - Paid time off - Flexible benefits - Forums to explore beyond work passion (CSR, photography, painting, sports, etc.)