Learning And Development Specialist

Job description

**Key Responsibilities:** \\* Design, develop, and deliver engaging training programs on soft skills such as communication, emotional intelligence, leadership, negotiation, customer service, team collaboration, and time management. \\* Conduct training needs analysis to identify development requirements across teams and departments. \\* Customize training content aligned with organizational objectives and different target groups. \\* Evaluate the effectiveness of training programs through feedback, assessments, and performance metrics. \\* Collaborate with HR and department heads to monitor and report employee development and training outcomes. \\* Provide ongoing support and mentoring to help participants apply learned skills in the workplace. \\* Stay updated with industry trends, best practices, and tools in learning and development. \\* Maintain records of training sessions, participant feedback, and development progress. \\* Travel regularly to assigned centers to conduct training sessions and follow-ups.