Linux-L3
Tata Consultancy Services · Bengaluru, Karnataka, India
Tata Consultancy Services · Bengaluru, Karnataka, India
**Role & responsibilities** Desired candidate will serve as L3 admin, who will help us support the remote enterprise DC from offshore. - Provide technical support, monitoring, maintenance and trouble-shooting as necessary to keep DC infrastructure up and running. - Manage Infrastructure servers, both Physical and virtual, from build to decommission - Build/patch/upgrade/install /migrate/decommission Servers / applications on need basis. - Handle alerts/incidents/work orders/change request/problem records/ticket analysis/RCA as a part of support team - Work in synergy with other support teams to keep the environment up and running. - Troubleshoot issues related to users, capacity, compute and patches. - Perform patch management using Symantec Tools Altiris and Satellite - Vendor coordination for service calls and escalated matters - Should be able to work under pressured and capable of managing major incident and complex change requests. - Must have extensive knowledge of SAN storage and be able to present storage to virtual and physical Servers - Must have knowledge on Networks and its troubleshooting at server level