Loan Officer

Job description

• Business Target: • Achievement of business targets (OM, penetration, PE, NPE,etc.) for the teams in terms of all insurance and other products as defined and agreed upon. • Goal setting for the team in conjunction with the Team Leader and Sales Manager • Review the team’s product mix across types of loans / value of loans (Eqt, Housing, etc.) and appropriate open market share for all products (PAR / ULIP / Non Par) as per defined by all constituents. • Implement and audit of the various defined processes and practices. • Ensure fulfillment of smooth end-to-end process for every case sourced by the teams. • Ensure all desired matrix and business composition (persistency, funded, non-funded, etc.) are met • Coaching and Development: • Enable the team members to reach maximum level of efficiency to improve professional and organizational effectiveness. • Handhold the recruited FSA/ LSE by training them on product knowledge, software and processes. • Work with the TM on NPE (non performing employee) and take corrective actions towards making them PE (performing employee). • Devise PIP in consultation with SM to make them productive. • Ensure low levels of attrition of the team members. • Conduct exit interview for any resignee in the team. • Performance Review: • Track and analyze reports and MIS, review and implement performance sheets • AM/ ASM along with TM should ensure that he/ she gives appropriate feedback to all team members, identify areas of improvement, initiate performance improvement plan and document them • Relationship Building: • Ensure smooth relationship building between ASM / AM and below levels of the mortgage vertical. • Share relevant reports related to financial services with mortgage AM/ ASM and discuss areas of improvement between the two teams and work towards bridging the gaps between the two teams. • Certification and regulatory compliance: • Ensure his/her team is compliant towards selling of various products by undergoing the training and certification for IRDA, AMFI etc. Location: Bangalore Branch: Sahakarnagar Experience: 5 - 8 years Salary Range: As per industry standard Functional Area: Area Manager Employment Type: Permanent Desired Candidate Profile: • MBA / Graduate with minimum 4 years of team handling experience. • Must have experience in selling Insurance product. • Must have managerial experience.