Job description

Job Description - -------------- TCS Walk-In Drive \|\| **M3 Functional Developer**\|\| PUNE 25-July-26 Greetings from Tata Consultancy Services !!! We are elated to let you know that we are looking for **M3 Functional Developer*!*** Experience: 6 - 8 years Date of interview: 25-JULY-25, SATURDAY Mode of interview: Walk-In-Interview, PUNE Location: **Tata Consultancy Services Ltd,**A1 Interview Area, Sahyadri Park 1, Tata Consultancy Services, Gate 1, Hinjewadi Phase 3, Pune-411057 **Must Have and Good to Have Skills:** **++Support Skills++** * Managing Incidents and Service Requests raised by Business and IT Team * Response and resolution as per SLA * Analyzing the tickets, providing resolution to users * Performing Root Cause Analysis for recurring issues * Identifying system bugs and communicating to Epicor for a fix release * A very good knowledge about Security setup for the user access management **++Implementation Skills++** * Requirements gathering from IT and Business teams * Analyzing the requirements and performing Gap analysis * Development of new requirements * Experience with iScala Service Connect is a must * Very good knowledge about iScala reporting tools such as DDF, Crystal, Snap-searches