Manager, Client Services, India

Job description

About WPP Media WPP is the trusted growth partner for the world’s leading brands. With exceptional talent, trusted data and intelligence, and world-class partnerships – all united by our pioneering agentic marketing platform, WPP Open – we help clients navigate change, capture opportunity, and deliver transformational growth.  WPP Media is WPP's AI-driven media operating unit, bringing together media, data, and partnerships to deliver creative personalisation at scale. Connected through WPP Open and powered by Open Intelligence, clients see exactly where, how, and why their media investment is working. For more information, visit wppmedia.com. About WPP Media WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com. WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values: • Be Extraordinary by Leading Collectively to Inspire transformational Creativity. • Create an Open environment by Balancing People and Client Experiences by Cultivating Trust. • Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise. Role Summary and Impact Reporting of the role This role reports to the Associate Director - Ecommerce 3 best things about the job: • Opportunity to work with one of the fastest growing industry • Culture of learning, opportunities, creativity, and teamwork • Opportunity to work with some of the biggest brands across industries In this role, your goals will be: In Three months: • Develop and advice on campaign strategies for clients across marketplaces, quick commerce and grocery platforms, in accordance with brand goals • Ensure consistent and efficient planning, execution, analysis, and optimization of campaigns as per brand’s objectives to ensure stellar customer experience • Review performance of key metrics against set goals, benchmarks and previous performance • Work closely with the internal stake holders / subject matter experts / channel intelligence team to ensure comprehensive e-commerce approach for both media & non- Media • Identify trends, benchmarks and best practices • Maintain P&L to ensure profitability and optimum utilization of resources for concerned In Six months: • You will have started making significant business impact through your understanding, knowledge, and initiatives In Twelve months: • You would have successfully accelerated this vertical in the agency Responsibilities of the role: • WPP Media is seeking a Manager-Ecommerce with 3-5 years of work experience who will be responsible for managing the e-commerce media planning & execution for one of the largest CPG clients in India • Experience in working across search campaigns and display campaigns across platforms like Blinkit, Swiggy Instamart, Zepto, Amazon, FK • He/she will work as part of an integrated offline + digital team that manages the entire ecommerce media strategy, planning & deployment mandate for the client in the India • He/she will lead all campaign operations and reporting across Amazon, Flipkart and other digital platforms in collaboration with internal client team and also the digital + e-commerce team POCs at the client end. Minimum qualifications: • Bachelor’s degree • 3-5 years’ experience in Experience preferable at brand side or private label at ecommerce platforms • Any experience on pla