Manager - Employee Relations and Compliance

Job description

Location: Mumbai | Jul 13, 2026 - **Job Purpose** - Responsible for facilitating relationships with employees and unions across regions with the aim of building a positive and engaged work environment. - Develop and recommend new or modified policies and procedures and assure legal compliance with applicable HR-related laws across regions. - Coordinate with HR and leadership from other functions on employee/industrial relations, and compliance related matters. - **Key Accountabilities** **Strategic Activities** - Manage relationships with unions & ensure that the company's treatment of employees is consistent with its core business values and objectives - Investigate and resolve complex or critical industrial relations (IR) issues in a timely and effective manner - Plan and conduct trainings across the organization to educate the employees and leadership on various compliance related issues and disciplinary proceedings - Coordinate with various functions to identify employee needs & develop grievance handling systems to drive employee first culture across the organization **Employee Relations & Compliance** - Ensure mutual trust and good relationships between the employer, unions, and other associated bodies - Handle and manage grievances and complaints across regions and counsel the leadership for resolution of issues, when required - Escalate any major employee/union issues to the Head of Employee Relations - Manage and guide the team responsible for drafting corporate policies and guidelines across regions and seek the appropriate approvals - Responsible for coordinating and completing the requirement for compliance to all statutory government regulations across regions - Analyze, collate, and collect employee feedback across all levels and regions on a regular basis to measure effectiveness and make necessary recommendations for continuous improvement - Manage external vendors across regions for compliance training - Responsible for assisting in employee dispute resolution procedures across regions and take appropriate actions to correct any employee grievances - Act as a lead when dealing with disciplinary cases/issues - Responsible for drafting various compliance related letters and documents - Liaison with Local / Govt Authorities for getting approvals, clearances, NOCs as required - Ensure that the current policies and procedures are compliant and make necessary modifications in case of non-compliance - Review and approve all major IR related material to the employee/organization - Keep abreast of best-in-class aviation industry trends and set up specialized employee relations policies & processes for Cabin Crew and Pilots **Team Management** - Lead the team and provide direction on execution / implementation of tasks across regions by prioritizing functional and organizational goals accordingly - Support, nurture and develop the team members’ skills in all Employee Relations aspects. *Any other additional responsibility could be assigned to the role holder from time to time as a standalone project or regular work. The same would be suitably represented in the Primary responsibilities and agreed between the incumbent, reporting officer and HR.* #innershell { max-width: 1600px; } #search-wrapper, .back-to-search-wrapper, .jobTitle, #similar-jobs { display: none !important; } .jobDisplayShell { width: 100%; max-width: 100%; margin-top: 30px; } .jobDisplay { width: 100%; min-width: 100%; background: white; padding-bottom: 40px; } .jobDisplay .joblayouttoken:nth-child(2) { padding-left: 10px !important; } .jobDisplay .job { padding-left: 35px; } .jobDisplay .joblayouttoken:nth-child(2), .jobDisplay .joblayouttoken:nth-child(4) { min-width: 100px; float: left; padding: 20px 10px !important; background: #F0F5F7; } .jobDisplay .customPlugin-1108346adb9b9abd { min-width: 5px; float: left; padding: 20px 0px !important; background: #F0F5F7; } .jobDisplay .joblayouttoken:nth-child(2) span, .jobDisplay .joblayouttoken:nth-child(4) span, .jobDisplay .customPlugin-1108346adb9b9abd .inner { font-weight: bold; } .joblayouttoken .inner { max-width: 100% !important; } .joblayouttoken .inner div { padding-left: 0 !important; } .jobdescription h2 { font-size: 20px !important; color: #1F2B34 !important; margin-bottom: 10px !important; font-weight: 600; } .joblayouttoken h1 span { font-weight: bold; color: #1F2B34 !important; font-size: 24px !important; } .applylink { float: none !important; margin-left: 35px !important; text-align: left; margin-top: 15px; } .applylink a { text-transform: uppercase; padding: 5px 30px; } @media(max-width: 980px) { .jobDisplay { padding: 0 20px; } .applylink { margin-left: 0px !important; margin-bottom: 20px !important; } } @media(max-width: 767px) { .jobDisplay .joblayouttoken:nth-child(2) { margin-left: 0px !important; } }