Manager Engineering (Electrical) Central Desk

Job description

**Role Purpose** Reporting to the Director of Engineer Design of the Central Support Desk (CSD), your role will be pivotal in delivering structured Engineering support from pre-signing to opening New Build, Conversion & Existing Hotel Investment projects across the EMEAA region. **Key Accountabilities** To support the design and development of high-quality, effective, efficient, sustainable and compliant mechanical or electrical building services systems. Starting from the point of creating the Brand Suitability Report (BSR) for New Build or Property Investment Plan (PIP) for conversion projects, and through key stage review and feedback from concept to completion, ensuring projects are delivered on time, within budget, and to our investor, operator and guests client specifications. In your role, you will be expected utilize and grow your knowledge & understanding of new technology and the solutions that are geared towards improved sustainability, increased effectiveness & efficiency in the operation of our hotels and through the deliver greater experiences for guests, You will be expected to support this through - BSR / PIP Production – You will produce a BSR for New Build Hotels or PIP for Conversion Projects, through which you reflect the Engineering & Brand Safety Standards (BSS) that is / are applicable. You will also issue our Technical Handbook (THB) and refer to the design and fit out approach we take, which will enable the investor appointed MEP Design Consultants to develop the detailed design specifications, calculations, and drawings (2D/3D) for building services including Heating, Ventilation, and Air Conditioning (HVAC), electrical power, lighting, drainage, plumbing, fire & life safety and sustainable solutions. - Design Stage Review - You are expected to carry out assessments of consultant design at concept, preliminary and full design stages. The assessment made must provide detailed report on the compliance / none compliance in reflection of the BSR/PIP, the applicable Brand Standards and the solutions set out within The Technical Handbook (THB). - Tender Stage Review – you will be required to review, assessment and reporting of the pre & post tender documents / reports from the project consultant team and review of any tender submittals provided by the supplier / contract teams approached. - Implementation stage Review – You will be part of the team that reviews and comments on consultants’ designs in terms of the appropriateness in design, budget and operational needs such as access and maintenance ease. Through this stage our field engineers will make site visits and provide you with reports, you will be expected to review these and comment on areas of risk or none compliance. Opening & Post Opening Review – You will be expected to provided guidance on IHG’s commissioning, test & inspection certification requirements, review as built / as installed plans and operations instructions. You will be asked to review these and establi <![CDATA[China Payment, Product Manager We are seeking an experienced Product Owner to lead the product strategy, development, and delivery of IHG's China payments and financial settlement capabilities within IHG's global booking and reservation systems. The ideal candidate is a seasoned product professional with deep knowledge of China's payment ecosystem, financial regulations, and agile software development — capable of bridging Global and China teams to deliver complex, compliance-driven payment solutions. The role is primarily responsible for Define and drive the product strategy and roadmap for China payment capabilities within IHG's global systems, incorporating deep understanding of customer insights, Greater China market and competition, regulatory landscape (cross-border data transfer, PCI DSS), payment ecosystem (digital payments, UnionPay, international card networks), and hotel finance operations. Continually evaluate product performance and ensure new product needs are identified in advance. The role will also manage relationships with external payment service providers, banks, and financial institutions in China. Communicate product roadmap, specifications, value proposition, and competitive information to regional and global stakeholders. Provide status updates to PMO for regular reporting cycles. Your day to day- Own the product vision for China-compliant payment workflows within IHG's reservation booking journey: card validation and tokenization via China local payment providers, payment pre-authorization, deposit guarantees, cancellation/refund processing, and hotel-side settlement. - Drive requirements for multi-channel payment integration across IHG Mobile APPs, Websites, WeChat Mini-Programs, and other China-specific channels — supporting digital payments, China UnionPay, and international card networks. - Define requirements for China-localized payment routing, token storage, and data flow design to ensure payment data compliance with global and regional regulations. - Prioritize and drive new product development — create sound business cases based on needs assessment and projected feasibility. Incorporate a user/customer-centric approach to all development efforts, engaging appropriate product support teams and developers early in the process. - Maintain and prioritize product backlogs, define and author detailed product requirements including user stories and Business Requirements Documents (BRDs). Engage regional and global product, hotel support teams, and developers early to capture full perspective in creating "best fit" products. - Serve as Product Owner in the agile SDLC process, working daily with developers, scrum masters, QA testers, project managers, UX designers, and other team members across Global and China teams to ensure continuous flow of improvements and fixes from concept through delivery. - Participate in design of technology solutions, user-experience, testing criteria, and