Manager | Insurance| Back Office
EXL Service · Uttar Pradesh, India
EXL Service · Uttar Pradesh, India
- Job Description: Sound understanding of Reinsurance operation and accounting of Premium and Losses, Topside Premium, and losses Adj - Review of cession calculations, system cessions and validations - Review of settlements of FAC, XOL and QS Treaties - Review of the Market reports (Bordereaux) sent to the reinsurers/brokers - Should be able to manage a team and coach them continuously to achieve business goal - Able to help team in resolving their queries as an when needed - To ensure complete operations management for end-to-end processes, including Claim notice, collections, Cash applications, month end premium and loss JEs, reconciliation and reinsurance reporting - Is required to possess deep knowledge of the all the activities, workflow, expectations of all end clients - To ensure timely and accurate delivery of daily, monthly, and periodic processing of client requirements - Should establish systems and processes to ensure highest quality levels of performance is achieved on a day-to day basis. - To handle any escalation w.r.t. any operational issue. - To ensure proper documentation of workflow of all activities related to all the clients. - To interact with a client on day-to day basis responding to their requirements at a short notice by re-aligning priorities. - Should be able to understand & anticipate Clients business needs, concerns & issues, and be able to proactively resolve the same. - Constantly look for opportunities to improve the client processing and provide value addition to client by exceeding expectations. - To create systems and checks for internal compliance policies and guidelines and ensures maintenance of clear and precise records per the requirements. - Encourages & demonstrates respect for others in a team and inculcate the same culture across the team members - Responsibilities: Profound knowledge of P&C Reinsurance Business - Excellent communication both written, verbal, and analytical skills - Good decision-making skill - Knowledge of London Market reinsurance preferred - Committed to achieving specific objectives and takes ownership for accomplishing them. - Effectively balances quality, customer service and productivity standards - Ability to prioritize & multi-task - Exhibits meticulous attention to detail - Good problem solving & analytical skills - Capable of working with tight deadlines and working under pressure - Act as liaison between team members and management & bring issues/concerns to management - Qualifications: Manager -Bachelor’s degree or Post Graduate, with overall 8-12 years of experience - 3+ years of supervisory experience in the field of Insurance/Reinsurance accounting - Proficiency in MS Excel and PowerPoint Desirable-Certification in P&C Insurance