Manager - Operations and Service

Job description

**Location Name:** Pune Corporate Office - Mantri **Job Purpose** As an RBI Regulatory Data Preparedness Candidate, you will be responsible for ensuring that our organization complies with the ever-evolving regulatory requirements imposed by the Reserve Bank of India. You will play a critical role in maintaining the accuracy, completeness, and timeliness of regulatory data submissions, as well as proactively identifying and addressing data gaps and discrepancies. Scope to cover Audit & Non-Audit Facing aspect. **Duties And Responsibilities** - Data Collection and Validation: Collaborate with various departments to collect, validate, and consolidate data required for RBI regulatory submissions. - Data Integrity: Ensure the accuracy, consistency, and reliability of regulatory data by conducting regular data quality checks and implementing necessary corrective measures. - Regulatory Reporting: Prepare and submit regulatory reports to RBI in a timely and accurate manner, ensuring compliance with all regulatory requirements. - Regulatory Updates: Stay current with changes in RBI regulations and guidelines and adapt our data collection and reporting processes accordingly. - Data Analysis: Conduct periodic analysis of regulatory data to identify trends, anomalies, and potential areas for improvement. - Audit-Facing Aspects: - Frequency of RBI Inspection - Data submission with Compliance Team - Presentation Deck Submission ( Comprises of detailed deck from multiple Dept) - CRM, SFDC, C-360 ,etc. Access readiness for RBI Inspector, Application usage monitoring, App usage etc. - Scheduled meeting with RBI Inspection Team on data submitted during inspection. - Enquiry/Request/Complaints – Service Request data submission for FY/Monthly - Previous year inspection inputs preparation prior RBI Inspection. - Inclusion/Exclusion for any data submission. - Submission of any data inputs specified department to be finalized. (E.g. Cancelled Loans in accordance with respective IT Team & OPS Team.) **Key Decisions / Dimensions** - Prioritizing processes and projects amongst the identified critical areas to be reviewed/ RCA fixes to be put in place - Displaying leadership qualities as a process owner for managing requirements and discussions with Ops & Service , Business IT & other stakeholders **Major Challenges** - RBI Circular received - Data requirement received with Finance Team from RBI Team - Any other Team received data/input requirement from RBI Team **Required Qualifications And Experience** - Qualifications - Bachelor's degree in finance, economics, or a related field (Master's degree preferred). - Strong knowledge of RBI regulations, circulars, and guidelines related to data management. - Excellent analytical, organizational, and problem-solving skills. - Proficiency in data analysis tools and software. - Exceptional attention to detail and accuracy. - Strong communication and interpersonal skills for effective cross-functional collaboration. - Ability to work under pressure and meet strict deadlines. - Relevant certifications in compliance and data management are a plus. - Work Experience - At least 3-5 years of experience in regulatory compliance, data management, or related roles within the banking or financial sector. - Working knowledge of MS Office applications - Good communication skills - Should have Project management capabilities.