Manager - Organizational Change Management
EXL Service · Uttar Pradesh, India
EXL Service · Uttar Pradesh, India
**Job Description: Job Description** **Key Responsibilities** - Assist the Change Management Lead in implementing OCM strategies and plans across multiple tracks. - Track and report change management metrics, compile data, and perform impact analysis to monitor adoption progress. - Maintain and update detailed OCM plans, ensuring alignment with project timelines and objectives. - Support stakeholder engagement activities, including readiness assessments, feedback sessions, and communication efforts. - Collaborate with cross-functional teams to execute communication, training, and resistance management strategies. - Prepare standardized templates, reports, and dashboards for change tracking and governance. Provide analytical insights to improve change adoption and address potential risks or resistance. **Qualifications** - 5–9 years of experience in Organizational Change Management with exposure to enterprise transformation initiatives. - Proficiency in change management frameworks such as PROSCI, ADKAR, or similar. - Strong communication, facilitation, and analytical skills to support stakeholder alignment and change adoption. - Ability to manage multiple priorities and deliver high-quality outputs in a fast-paced environment. - Familiarity with OCM elements such as communications, training, readiness assessments, and adoption measurement. **Responsibilities: Key Responsibilities** - Assist the Change Management Lead in implementing OCM strategies and plans across multiple tracks. - Track and report change management metrics, compile data, and perform impact analysis to monitor adoption progress. - Maintain and update detailed OCM plans, ensuring alignment with project timelines and objectives. - Support stakeholder engagement activities, including readiness assessments, feedback sessions, and communication efforts. - Collaborate with cross-functional teams to execute communication, training, and resistance management strategies. - Prepare standardized templates, reports, and dashboards for change tracking and governance. - Provide analytical insights to improve change adoption and address potential risks or resistance. **Qualifications: Qualifications** - 5–9 years of experience in Organizational Change Management with exposure to enterprise transformation initiatives. - Proficiency in change management frameworks such as PROSCI, ADKAR, or similar. - Strong communication, facilitation, and analytical skills to support stakeholder alignment and change adoption. - Ability to manage multiple priorities and deliver high-quality outputs in a fast-paced environment. - Familiarity with OCM elements such as communications, training, readiness assessments, and adoption measurement.