Manager- Product (website)

Job description

**JOB DESCRIPTION** **I. JOB DETAILS** **Job Title** Manager/Sr. Manager Product (website) – Sales & Marketing **Reporting Supervisor** AVP – Sales & Marketing **II. JOB PURPOSE** The incumbent will be responsible for working closely with business managers on digital maintenance of product. **III. KEY RESPONSIBILITIES** **Core Responsibilities** - Own the end-to-end product lifecycle of Max Healthcare websites. - Ensure smooth day-to-day operations and uninterrupted website performance. - Coordinate regular website maintenance, issue resolution, bug tracking, and quality assurance. - Ensure timely implementation of content, functional, and technical updates. - Gather business requirements from stakeholders. - Work closely with development teams to build, test, and launch new website features. - Manage sprint planning, UAT, production deployments, and post-release validation. - Ensure releases are delivered on time with minimal business disruption. - Partner with UX/UI designers to improve user journeys and conversion rates. - Monitor website KPIs and performance metrics. **IV. KEY PERFORMANCE INDICATORS** **Measurable Deliverables** - Revenue achievement - Manager’s feedback **V. JOB REQUIREMENTS** **Minimum Qualifications** Btech in IT/CS / MBA preferred **Experience** Minimum 6 years of relevant experience. **Behavioural Skills** - Self-starter, should be able to perform in a highly dynamic environment. - Sharp analytical skills and data-driven thinking. **Technical Skills** - ? 5–8 years of experience in Digital Product Management, Website Product Management, or Digital Platforms. - ? Proven experience managing large-scale websites or customer-facing digital products. - ? Strong understanding of website technologies, CMS platforms, APIs, and web architecture. - ? Experience working with Agile/Scrum methodologies. - ? Hands-on experience with Google Analytics 4, Google Tag Manager, Search Console, Microsoft Clarity, or similar analytics platforms. - ? Strong understanding of UI/UX principles and conversion optimization. ? Experience coordinating with technology teams, designers, QA, and external vendors.   Google Analytics 4 (GA4)  Google Tag Manager (GTM)  Microsoft Clarity  Google Search Console  Jira / Azure DevOps / Trello  Figma  CMS Platforms (Drupal, WordPress, Adobe Experience Manager, Headless CMS, etc.)  Firebase (preferred) - SQL and Microsoft Power BI / Looker Studio (preferred) **Language Skills** - English - Hindi **VI. KEY INTERACTIONS** **Key Internal Contacts** **Key External Contacts** - BU Heads - Sales & Marketing Team - Doctors - Other Functional teams - Vendor partners & Agencies