Manager, Project Management

Job description

**Job Track Description:** - Requires broad technical expertise and company/industry knowledge. - Accountable for program management functions. - Assists others in achieving goals. - Manages performance appraisals and pay reviews. - Manages training for 3 or more employees. - Manages hiring and termination actions. **General Profile** - Accountable for team performance and results. - Manages professional employees and/or supervisors. - Adapts plans and priorities based on resource and operational challenges. - Acts based on policies, procedures. - Receives guidance from managers. - Provides technical guidance to employees, colleagues, and customers. **Functional Knowledge** - Understands and applies concepts in the field of expertise. - Has growing knowledge of other disciplines. **Business Expertise** - Translates strategy and priorities into work product. **Impact** - Positively impacts level of service. - Influences the team’s ability to meet quality, volume, and timeline targets. - Guides based on policies, resource requirements, budgets, and business plans. **Leadership** - Builds team engagement to meet service and operational challenges. - Provides recommendations for OT, operational expenses, and rollup data. **Problem Solving** - Resolves technical, operational and organizational problems. - Supports problem solving across an organizational matrix. **Interpersonal Skills** - Guides and influences internal and external customers, or agencies. **Responsibility Statements** - Guides the delivery of moderate to complex projects, programs, and/or portfolios. - Manages programs or projects involving department or cross-functional teams. - Plans and directs schedules, and project budgets. - Organizes project activities that may require interdepartmental meetings and communication. - Ensures completion of programs/projects on schedule and within budget constraints. - Directs the activities of project support staff and sub-contractors. - Ensures resources are allocated and maintained to facilitate the successful completion of the project. - Assigns and monitors work of subject matter experts, providing support and interpretation of instructions. - Coordinates project priorities that require critical thinking and complex problem solving. - Communicates project scope, goals and responsibilities to the project team. - Establishes clear stakeholder expectations and requirements. - Develops and maintains reporting procedures. - Monitors performance in project control activities. - Prepares and distributes reports related to project activities, general project management, and financial issues. - Performs other duties as assigned. - Complies with all policies, procedures, and standards.