Manager- Sales (Air & Ocean)-2

Job description

Your Benefits **Continuous Training** Sharpen your skills and advance your expertise with our professional development programs. **Great Team** It’s truly the people that make the difference — and with us you’ll join the best team around. **Flat Hierarchies** Get straight through to the decision-makers with our streamlined organizational structure. **Room for Innovation** Turn your ideas into action in an environment that champions creativity and empowers you to lead change. **Events** From team outings to holiday parties and networking events, we build strong connections by spending quality time together. **Quick Decision Processes** Make things happen faster with streamlined processes that promote efficiency and effectiveness. **Job Description** What you can expect **Business Development and Sales Support** - Support business development initiatives focused on project logistics opportunities across the Air & Ocean division. - Identify and evaluate new business opportunities, customer requirements, and market trends within the project logistics sector. - Assist in developing customer proposals, pricing strategies, and commercial presentations. - Build and maintain strong customer relationships to support long-term business partnerships. - Contribute to achieving sales targets, revenue objectives, and business growth initiatives. **Customer Relationship Management** - Act as a key point of contact for customers and stakeholders related to project logistics activities. - Understand customer operational requirements and support the development of customized logistics solutions. - Ensure high levels of customer satisfaction through proactive engagement and responsive service support. - Coordinate customer meetings, business reviews, and commercial discussions. - Strengthen customer relationships through effective communication and service excellence. **Project Coordination and Operational Alignment** - Collaborate with operations teams to ensure seamless execution of project logistics activities. - Support coordination related to specialized cargo movements, multimodal transportation, and shipment planning. - Ensure alignment between customer commitments, operational capabilities, and project timelines. - Monitor project progress and support issue resolution and operational escalation management. - Contribute to process improvements focused on operational efficiency and customer experience. **Market Intelligence and Commercial Analysis** - Monitor market trends, competitor activities, and industry developments within project logistics and freight forwarding sectors. - Support commercial analysis, business reporting, and pipeline management activities. - Identify opportunities for market expansion, service diversification, and strategic customer engagement. - Assist in maintainingaccurate sales forecasts, customer records, and business performance reports. - Provide market insights and operational feedback to support strategic decision-making. **Stakeholder and Cross-Functional Collaboration** - Work closely with operations, finance, customer service, procurement, and project management teams to support business objectives. - Ensure effective communication and coordination across internal and external stakeholders. - Collaborate with transport partners, vendors, shipping lines, and logistics providers where required. - Support leadership teams in customer engagement and commercial planning activities. - Foster a collaborative and customer-focused work environment across teams. **Compliance and Governance** - Ensure adherence to organizational policies, commercial governance standards, and operational procedures. - Support compliance with transportation regulations, documentation standards, and contractual requirements. - Maintain accurate business records, reporting processes, and customer documentation. - Promote transparency, accountability, and professionalism across all sales and customer interactions. - Ensure ethical business practices and governance excellence within project logistics operations. What you bring - Bachelor’s degree in Business Administration, Logistics, Supply Chain Management, Marketing, Engineering, or related discipline - Postgraduate qualification in Business Management, Logistics, Supply Chain, or related field preferred - 4+ years of experience in sales, business development, project logistics, or freight forwarding operations - Proven experience supporting project logistics, specialized cargo, or multimodal transportation activities - Strong understanding of Air & Ocean freight forwarding processes, project cargo operations, and supply chain management - Experience managing customer relationships, commercial proposals, and operational coordination activities - Strong analytical, organizational, and problem-solving capabilities - Excellent communication, stakeholder management, and negotiation skills - Ability to manage multiple priorities within fast-paced operational environments - Strong customer-centric mindset and commercial acumen.