Manager/Senior Manager - Credit Control London Market

Job description

**Key Responsibility Areas including preferred Skills and Experience** - Should be able to manage and execute process and business level goals, to achieve agreed performance metrices. - To ensure complete operations management including any escalation w.r.t. any operational issue along with performing against all SLAs. - To ensure timely and accurate delivery of daily, monthly, and periodic processing of client requirements and interact with a client on a day-to-day basis responding to their requirements at a short notice by re-aligning priorities. - Provide coaching and feedback to team members to enable them to improve their performance. - Brainstorm & identify transformation opportunities and coordinate with various stakeholder for its execution - Managing fortnightly & monthly governance calls with key stakeholders **Competencies:** - Working knowledge of credit management, cash allocation, debt management and collections, bank reconciliations (either of the 2 or 3) - Responsible for Broker Relationship Management and any query they might have related to payments, commission or debt related. - Ensure to meet process SLA's and client VOC. - Excellent Communication Skills (Verbal and Written) - Good knowledge of complete MS Office suite (MS Word, MS Excel, Outlook) **Eligibility Criteria:** - B. Com pass or B. Com Hons /M.com graduate/Any Finance Graduate - Minimum 12 -18 years of experience in Accounts receivable/Finance and Accounting Minimum 10+ years of Team management experience