Manager – Transformation

Job description

**JOB DESCRIPTION:** - Support the execution of bank-wide transformation initiatives by translating strategic priorities into actionable workstreams, tracking progress, and ensuring timely delivery. - Enable effective program governance, stakeholder coordination, and benefits tracking to ensure initiatives deliver measurable business value and sustained impact. - Support development of program charters, detailed project plans, timelines, and milestones aligned with strategic priorities. - Assist in defining KPIs, value drivers, and success metrics for transformation initiatives. - Track program budgets, utilization, and cost-benefit alignment. - Identify and manage risks/issues, escalations, and trade-offs; drive timely leadership decisions to unblock delivery. - Track outcomes and benefits (financial and non-financial) via KPI dashboards, value trees, and benefits realization reviews. - Support preparation of business cases and benefits realization frameworks. - Ensure transformation initiatives improve customer experience, TAT, and service quality. - Coordinate with Business, Operations, Technology, Risk, Compliance, HR, and Finance teams. - Support senior leadership with dashboards, reports, and progress updates. - Ensure adherence to internal governance frameworks, regulatory guidelines, and reporting standards. - Drive structured program management practices (RAID logs, trackers, governance decks). **Educational:** - Essential: Master's degree in Business Administration (MBA) from reputed institution with specialization in Strategy, Finance, or Banking - Preferred: Additional professional qualifications such as CFA, CA, or equivalent **Experience Range:** - 5–8 years of experience in banking, financial services, consulting, or transformation roles