Mgr, Test

Job description

This is where your work makes a difference. At Baxter, we believe every person—regardless of who they are or where they are from—deserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond. Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together, our community is driven by a culture of courage, trust, and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional results. Here, you will find more than just a job—you will find purpose and pride.  Job Summary We are seeking a Test Manager with 15+years of experience in leading quality engineering for connected healthcare and regulated medical software. The manager will own functional, automation, performance, scalability, reliability, and release-readiness strategy across cloud-native applications, REST and GraphQL APIs, user interfaces, microservices, medical devices, and EMR/EHR integrations. This role combines people leadership, test governance, technical direction, stakeholder management, and audit-ready verification delivery. What you’ll be doing • Define and continuously improve the functional, automation and performance verification strategy in alignment with product roadmaps, business priorities, regulatory commitments, and release plans. • Lead functional, automation and performance engineers; manage capacity, hiring, onboarding, objectives, coaching, technical development, succession planning, and delivery accountability. • Establish test governance, risk-based planning, estimation, entry and exit criteria, requirements traceability, defect management, quality metrics, dashboards, and release-readiness assessments. • Own the roadmap and governance for reusable C#-based REST API and UI automation frameworks, including coding standards, test-data management, parallel execution, logging, reporting, and environment configuration. • Ensure stable daily smoke tests, staged regression execution, automated quality gates, baseline performance tests, and scheduled release-level suites within CI/CD pipelines. • Guide validation of HL7 ADT, FHIR resources, clinical workflows, EMR/EHR interfaces, connected medical devices, real-time communications, notifications, and downstream clinical systems. • Partners with product, clinical, systems, architecture, development, DevOps, cybersecurity, quality, regulatory, service, and external integration teams to resolve dependencies and quality risks. • Drive root-cause analysis by correlating automation and performance results with application logs, API traces, network data, database records, queues, container metrics, and infrastructure telemetry. • Incorporate field issues, customer feedback, post-market learnings, and production trends into regression, reliability, and performance coverage. • Maintain audit-ready plans, cases, objective evidence, reports, approvals, and traceability in approved tools such as Jira, Jama, and validated test-management systems. • Communicate quality status, risks, mitigation plans, resource needs, automation value, performance findings, and go/no-go recommendations to program and leadership forums. What you’ll bring • B.E/B. Tech in Computer Science / Electronics & Communication / Electrical or related field   • 15–18 years of software testing, verification, quality engineering, or performance engineering experience, including at least 5 years leading technical teams in a regulated or safety-critical environment. • Demonstrated ownership of functional and automation test strategy for REST APIs, web user interfaces, integration workflows, and end-to-end regression using C#/.NET, Playwright, Selenium, NUnit, xUnit, MSTest, or comparable technologies. • Healthcare domain expertise covering HL7 v2, ADT messages and acknowledgements, FHIR REST resources, EMR/EHR workflows, connected medical devices, data integrity, patient safety, privacy, and clinical risk. • Experience validating distributed microservices, event-driven systems, REST and GraphQL APIs, JSON/XML, SQL/PostgreSQL, authentication, authorization, RabbitMQ, Azure Service Bus, MQTT, or comparable technologies. • Working knowledge of Azure, Docker, Kubernetes, autoscaling, service discovery, role-based access control, secrets management, service mesh, resilience, and cloud observability. • Experience with CI/CD architecture, Git, automated quality gates, pipeline troubleshooting, test reporting, and management dashboards. • Knowledge of regulated healthcare software practices and standards such as IEC 62304, ISO 13485, ISO 14971, cybersecurity expectations, and formal verification evidence. • Strong people leadership, stakeholder influencing, conflict resolution, planning, prioritization, vendor coordination, risk management, and executive communication skills. Preferred Skills • Experience with SIP, RTP, WebSocket, WebRTC, audio/video communication, Kamailio, FreeSWITCH, RTPEngine, or comparable real-time communication technologies. • Experience with Grafana, Prometheus, Application Insights, APM platforms, centralized logging, packet analysis, database diagnostics, and automated performance-threshold evaluation. • Knowledge of Azure Key Vault, Azure App Configura