Microsoft Teams_Technical Services Engineer

Job description

**Job Description : Microsoft Teams Operations Engineer** Responsible for day-to-day operations, monitoring, and support of Microsoft Teams. The role focuses on Teams automation, provisioning, governance enforcement, licensing, and recovery to ensure service stability and compliance. **Key Responsibilities:** - Monitor Teams service health, automation workflows, alerts, and logs - Manage automated Teams provisioning, lifecycle, and Town Hall workflows - Troubleshoot automation failures and perform recovery actions - Enforce Teams governance (naming, ownership, channels, security) - Perform operational maintenance, including request queues and certificate renewals - Manage Teams Premium licensing and usage reporting - Support data recovery, inventory, audits, and user requests - Maintain SOPs and improve operational efficiency **Requirements:** - 57 years of IT operations or collaboration platform support experience - Strong hands-on Microsoft Teams administration experience - Experience with Teams/M365 Admin Center, automation, monitoring and governance - Strong troubleshooting and communication skills - MS-700 or MS-102 certification preferred **Relocation Supported:** Yes **Visa Sponsorship Approved:** No